Human Resource Director

City of Cleveland • Cleveland, TN

6d

About The Position

The Human Resource Director works under the general supervision of the City Manager and coordinates the development, implementation, and management of comprehensive human resources and risk management programs for the City of Cleveland. The role supports management with human resources and risk management direction, advice, and counsel; ensures compliance with employment laws and regulations; administers employee benefits and classification and compensation plans; oversees safety and risk management programs; and supports employees and department leadership across the organization.

The Director supervises Human Resources Department staff and develops and implements the department budget. The position also serves as the organizational Title VI coordinator and advisor to the Human Resources Committee. It maintains personnel policies and records, supports employee onboarding and evaluations, facilitates training and professional development, and plans annual employee events.

The role develops and implements the City's Risk Management program, advises departments on safety measures, and manages insurance procurement, vendor relationships, claims, litigation, workers' compensation, and incident reporting. It also manages access, cleaning, and maintenance of the City-owned gym, and orders equipment for employee use.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Five years of related professional experience, or an equivalent combination of education and experience providing the required knowledge and skills.
• Proficiency in Microsoft Word and Excel.
• Reliable and consistent attendance.
• Ability to work cooperatively with others.

Nice To Haves

• Risk Management experience.
• OSHA experience.

Responsibilities

• Provide human resources and risk management direction, advice, and counsel to management.
• Administer or oversee compensation, benefits, leave administration, employee relations, discipline, disputes, investigations, performance management, employee recognition, morale, occupational health and safety, and risk management programs.
• Ensure compliance with EEO, ADA, FMLA, Department of Labor regulations, Workers’ Compensation, OSHA requirements, and other applicable federal, state, and local employment laws and regulations.
• Serve as the organizational Title VI coordinator.
• Review and modify policies and practices to maintain compliance and recommend best practices.
• Develop and implement the departmental budget.
• Maintain personnel files and records confidentially.
• Orient new employees, explain benefits, ensure onboarding paperwork is complete, and schedule required medical processes and background checks.
• Assist Department Heads with probationary and annual employee evaluations.
• Coordinate annual employee physicals and vaccines with a medical facility.
• Administer the drug testing program, communicate testing policy to safety-sensitive employees, coordinate required testing, and work with Department Heads on reasonable-suspicion testing.
• Facilitate professional development, training, and certification activities for human resources and payroll staff.
• Advocate for employee needs and serve as a liaison between employees and management.
• Investigate complaints regarding harassment, discrimination, and other employee issues.
• Advise the Human Resources Committee, review current policies annually, and develop new or revised policies.
• Maintain the personnel manual and distribute updates to employees.
• Partner with HR business partners, legal partners, and organizational leadership to improve policies and promote awareness.
• Plan and coordinate annual organizational employee events.
• Develop and implement the City's Risk Management program in alignment with its mission and strategic goals and applicable laws and standards.
• Advise departments on risk management programs and implement approved operational changes to reduce workplace accidents and improve safety for employees and the public.
• Manage insurance procurement, risk management and compliance policies and procedures, claims, and litigation.
• Manage relationships with brokers, underwriters, and other third-party administrators.
• Coordinate with insurance providers and manage available grants for safety-related equipment, processes, and training.
• Evaluate and recommend insurance policies, including property, casualty, general liability, workers’ compensation, directors and officers, and cyber-risk coverage.
• Prepare insurance renewal applications and submit renewal data.
• Partner with departments on incident reports, claims, and losses; investigate, resolve, and respond to property and liability claims; and notify insurance carriers in a timely manner.
• Develop and communicate plans to address loss events and work with brokers on certificates of insurance and claims history documentation.
• Identify potential risk exposures, recommend solutions, and implement approved risk management programs and best practices.
• Manage claims from intake and investigation through litigation, settlement, or trial, and consult or participate in negotiations, conferences, and mediations with involved parties.
• Manage the workers’ compensation and incident reporting program and processes, and assess and report claims to carriers as appropriate.
• Manage access, cleaning, and maintenance of the City-owned gym and assess needs and order new or replacement gym equipment.
• Demonstrate reliable and consistent attendance and the ability to work cooperatively with others.
• Perform related work as required.
• Supervise Human Resources Department staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager