Human Resource Director

Caesars Entertainment•South Lake Tahoe, CA

About The Position

The Human Resource Director serves as a valued business partner, developing proficiency in operations excellence, team effectiveness, change management, and organizational development. The role oversees the strategic implementation of consistent Human Resources practices and policies and provides direction and support to staff in achieving property goals through fair application of policies and procedures. The Director oversees Human Resources policies and services covering recruitment, affirmative action and EEO compliance, training and development, employee relations, team member engagement, compensation and benefits, regulatory compliance, risk, safety, and other team member services. The role monitors workforce measures for strategic planning, develops team members and managers, ensures regulatory and training compliance, serves as a property liaison for legal matters under the direction of Caesars Corporate Legal Department, and oversees property compensation and position leveling. The position is also responsible for budgetary control across Human Resources, Risk Management, Compliance, and Service functions. It promotes ethical conduct and compliance, identifies and addresses compliance risks, and fosters a workplace culture where employees feel comfortable reporting potential violations or misconduct. The role is based at Harrah’s and Caesars Republic Lake Tahoe.

Requirements

  • Six to eight years of experience in Human Resources or a related field.
  • At least three years in progressively responsible Human Resources or related positions and five years of supervisory or management experience.
  • Fluency and literacy in English.
  • Demonstrated effective verbal and written communication skills.
  • Demonstrated ability to work effectively with team members at all levels.
  • Knowledge of state and federal employment laws.
  • Working knowledge of Nevada Workers’ Compensation statutes and OSHA regulations.
  • Working knowledge of regulatory administration, specifically in gaming.
  • Strong organization and attention to detail.
  • Ability to think critically and work unsupervised to accomplish tasks.
  • Strong organizational and analytical skills.
  • Computer literacy.
  • Ability to handle complex and emotional issues.
  • Ability to uphold and demonstrate the highest integrity, recognize standards required by a regulated business, and adhere to regulatory, company, and department policies and procedures.
  • Ability to sit, stand, or walk for long periods, up to eight hours.
  • Visual and auditory range must include the immediate environment.
  • Manual dexterity to operate a computer and other necessary office equipment.
  • Ability to move throughout all areas of the property, including stairs and escalators.
  • Ability to push, pull, reach, bend, twist, stoop, and kneel.
  • For positions with public contact, ability to work in a noisy environment and possible exposure to guests who use tobacco products; non-public-contact positions may also enter public areas and encounter the same environment.

Responsibilities

  • Research, establish, recommend changes to, and administer Human Resources policies concerning recruitment, affirmative action and EEO compliance, training and development, employee relations, team member engagement, compensation and benefits, regulatory compliance, risk, safety, and other team member services.
  • Provide direction and support to staff in achieving property goals and objectives through the fair application of policies and procedures.
  • Monitor Human Resources measurements, including turnover, retention, and engagement scores, for strategic planning.
  • Act as a role model and coach, developing team members with a consistent, approachable demeanor and clearly articulated expectations.
  • Coach supervisors and managers in performance management, fair treatment, and customer service management, and assist in diagnosing and designing solutions to improve service quality.
  • Ensure compliance with applicable laws and record-keeping rules.
  • Ensure regular regulatory compliance training and departmental training compliance in accordance with agency and company guidelines.
  • Serve as the property liaison for litigation and other legal matters under the direction of Caesars Corporate Legal Department.
  • Oversee property compensation and position leveling within the organization.
  • Promote business objectives, ethics and values, the Code of Commitment, and Caesars Entertainment's mission, vision, and values.
  • Continuously assess policies, procedures, work processes, and program effectiveness and value to improve and streamline departmental operations.
  • Control budgets for Human Resources, Risk Management, Compliance, and Service functions.
  • Understand and implement strategies for regulatory rules, including OSHA, DOT, and EPA/NDEP requirements.
  • Lead ethically and in full compliance with applicable laws, regulations, and company policies.
  • Identify compliance risks and take necessary action to eliminate or minimize them.
  • Create a compliance culture and foster an environment where employees feel comfortable reporting potential violations or misconduct.

Benefits

  • Professional advancement opportunities.
  • Personal recognition, accolades, and incentives.
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