Newport Aquarium Human Resource Coordinator - Full Time Year Round [YR]
About The Position
The Human Resource Coordinator at Newport Aquarium supports the organization’s culture and employee experience. The role coordinates and facilitates new-hire orientation and other training, oversees portions of onboarding through Host Hub, administers the Learning Management System, and coordinates drug testing for newly hired hosts in safety-critical positions. The coordinator manages company-issued uniforms, supports annual employee training, and provides recruiting coverage during peak periods. The position also plans and executes appreciation events and major holiday meals, serves as the main point of contact for the breakroom, and oversees the company-wide “Caught in the Act” peer-to-peer recognition program in Awardco. The coordinator must follow safety and security policies and may perform other related duties as assigned. The position requires a flexible schedule, including evenings, weekends, and holidays, and the ability to respond to emergencies when needed.
Requirements
- Some experience in training development and facilitation, recruiting, and employee relations and/or management.
- Proficiency with Microsoft Office and the Internet.
- Excellent administrative, organizational, and time-management skills, with attention to detail and the ability to coordinate projects through completion.
- Excellent customer service and telephone skills, a mature and professional manner, and the ability to communicate with poise and tact with staff, clients, and vendors at all levels.
- Ability to work cooperatively with all levels of staff and prioritize, coordinate, and complete assignments and projects accurately and on time.
- Ability to work independently and as part of a team.
- Ability to handle sensitive confidential material responsibly.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups of customers or employees.
- Strong interpersonal skills and ethics that support a positive team atmosphere and professional environment.
- Ability to work a flexible schedule, including evenings, weekends, and holidays, and respond to emergencies when needed.
- Successful completion of a pre-employment background check.
- Ability to remain on feet for long periods, climb stairs, bend, and stoop.
- Ability to lift up to 20 pounds.
Nice To Haves
- Associate degree or certification in business or Human Resources, or equivalent experience.
- Knowledge of state and federal selection guidelines and employment laws.
Responsibilities
- Model Newport Aquarium’s culture and standards with stakeholders, and encourage the same conduct within the team.
- Develop, edit, coordinate, and facilitate new-hire orientation.
- Coordinate and possibly facilitate other required host training, including oversight of the Learning Management System and coordination of onboarding and ongoing training.
- Oversee aspects of onboarding in Host Hub.
- Coordinate drug testing for newly hired hosts in safety-critical positions.
- Manage company-issued uniforms, including inventory, ordering, issuing, and receiving.
- Coordinate annual employee training on topics such as Guest Services, Mission and Values, and assist with annual safety training.
- Provide coverage and assistance during peak recruiting periods.
- Plan, schedule, and execute organizational and departmental appreciation events.
- Plan and facilitate major holiday meals for hosts, specifically on Thanksgiving and Christmas Day.
- Serve as the main point of contact for breakroom matters.
- Oversee the company-wide “Caught in the Act” peer-to-peer recognition program in Awardco.
- Comply with safety and security directives, policies, and procedures.
- Perform other related duties as assigned.
Benefits
- Comprehensive medical, dental, and vision benefits plan.
- Profit sharing and 401(k) with company match after the first 1,000 hours of service.
- Up to 100% paid tuition through GROW U.
- Two weeks’ vacation, one week of personal time, one week of sick time, and eight paid holidays, based on a full calendar.
- Free admission and 26 General Admission tickets annually for family and friends.
- 30% discount at Retail, Food, and Photo.
- Free admission and discounts at other Herschend properties.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
