Human Resource Coordinator
About The Position
Senior Helpers is seeking a full-time Recruiting and Onboarding Specialist based in its Camp Hill office. The role oversees the hiring, onboarding, and initial training of caregivers in the company's Blue-Ribbon-certified Center of Excellence, and ensures caregiver compliance with state regulations and company policies across all territories. The position reports to the Camp Hill Territory Care Manager and participates in the on-call rotation for the Harrisburg Territory. The coordinator supports caregiver recruitment and selection, conducts initial caregiver training, maintains required caregiver and customer records, monitors licensure expiration dates, assists with audits, and represents Senior Helpers at career fairs as appropriate.
Requirements
- Two years of experience in an HR position, with an emphasis on staffing and recruiting.
- One year in a private-duty care setting.
- Familiarity with concepts, practices, and procedures related to the in-home care industry.
- Proficiency in the proper use of Durable Home Medical Equipment.
- Familiarity with state regulations regarding caregiver training requirements.
- Team player with excellent verbal and communication skills, adaptable to different situations, able to multitask, and able to work independently.
Nice To Haves
- At least two years of professional experience in customer service is preferred.
Responsibilities
- Assist the Care Manager with recruiting as needed.
- Phone screen and interview applicants, complete background and reference checks, and hire and orient incoming applicants according to company standards and pay levels.
- Conduct initial caregiver training, including relevant video and in-person or on-site training within the training center, including proper use of Durable Medical Equipment.
- Create, maintain, and update caregiver files in accordance with state regulations.
- Monitor caregiver licensure expiration dates and notify caregivers one month before expiration.
- Create customer folders, collect completed customer files and folders, and maintain them in a filing system so they can be audited internally and by external auditors.
- Assist the Territory Care Manager with audits of customer or caregiver files.
- Represent Senior Helpers at career fairs, as appropriate.
- Participate in the on-call rotation for the Harrisburg Territory.
Benefits
- Starting salary of $50,000.
- Bi-weekly performance-based bonus potential of up to $3,250 per year.
- Two weeks of paid vacation and eight paid company holidays.
- Medical, dental, vision, AFLAC, and pet insurance plans.
- Retirement Savings Plan.
- On-call pay.
- Opportunities for advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
