Westin San Diego - Human Resource Coordinator

Aimbridge Hospitality•San Diego, CA

12d•Onsite

About The Position

The Human Resource Coordinator carries out the daily activities of the Human Resources office, including full-cycle recruitment and onboarding, administrative tasks, training and development, and frequent communication with employees. The role supports recruiting and talent acquisition by reviewing applicants, scheduling and conducting interviews, and onboarding new hires. It monitors and assists with employee relations concerns, resolves issues or escalates them to the HR Director when appropriate, and assists with translation as needed. The coordinator also helps employees with questions about benefits, policies, payroll-related HR matters, and other HR processes. This position delivers HR services that meet or exceed employee needs and support business success, while ensuring compliance with federal, state, and local regulations and Aimbridge Hospitality operating procedures. It also supports management and the leadership team in handling and resolving Human Resources issues. The position is based at the Westin San Diego Bayview, described as an energetic, urban hospitality workplace in downtown San Diego.

Requirements

High school diploma or equivalent.
At least 2 years of Human Resources experience.
Familiarity with and knowledge of basic Human Resources.
Proficiency with Windows operating systems and Microsoft Word, Excel, and PowerPoint.
Ability to convey information and ideas clearly.
Ability to evaluate and select among alternative courses of action quickly and accurately.
Ability to routinely meet deadlines and multitask.
Effectiveness in anticipating, preventing, identifying, and solving workplace problems.
Ability to assimilate complex information and data from disparate sources and adapt it to the needs of a particular situation.
Ability to listen to, understand, clarify, and resolve concerns and issues raised by co-workers and guests.
Ability to work with and understand financial information and data, and perform basic arithmetic functions.
Ability to speak clearly and professionally, prepare and review written documents accurately and completely, and use appropriate telephone etiquette.

Nice To Haves

College coursework in a related field is helpful.

Responsibilities

Approach interactions with guests and associates in an attentive, friendly, courteous, and service-oriented manner.
Maintain regular attendance according to hotel scheduling needs and Aimbridge Hospitality standards.
Maintain personal appearance and grooming in compliance with the company dress code.
Comply with and support company standards and regulations to encourage safe and efficient operations.
Assist employees with internal and external transfer requests and procedures.
Monitor and assist managers and supervisors with hiring processes and issues.
Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and Social Security number verification.
Maintain applicant flow, drug screen, orientation, and transfer request logs.
Create and maintain new-hire and personnel files and enter information into Human Resources Information Systems.
Assist with new employee orientation.
Monitor hiring and recruitment processes for compliance with applicable laws, company policies, and standards.
Maintain employee records and files accurately, including interview documents and I-9 forms.
Support the processing and maintenance of payroll records as necessary.
Inform Human Resources management of employee-relations issues within the division or property.
Create and maintain filing systems.
Generate Human Resources data reports as necessary.
Answer phone calls and record messages.
Create and type office correspondence using a computer.
Serve as a Human Resources subject matter expert and participate on project teams.
Train new hires on Human Resources processes, programs, policies, and information systems.
Communicate clearly and professionally, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
Review applicants, schedule and conduct interviews, and support onboarding.
Assist with employee relations concerns, resolve issues, escalate issues to the HR Director when appropriate, and assist with translation as needed.
Answer employee questions about benefits, policies, payroll-related HR matters, and other HR processes.
Support management and the leadership team in handling and resolving Human Resources issues.