State Human Resource Analyst III

State of Delaware•Dover, DE

1d•Hybrid

About The Position

The selected incumbent will serve as a primary point of contact for questions and inquiries related to member benefits, benefit programs, related policies and procedures, and provide direct support for the daily operations of the Statewide Benefits Office. Professional human resource work is characterized by the application of human resource theories, principles and models to support the administration of human resource functions; as well as the use of knowledge, discretion, consultation and independent judgment in applying and/or interpreting human resource laws, rules, regulations, standards, policies and procedures to address a variety of human resource activities, challenges, issues and assignments. Work often involves review, evaluation, consultation, and recommendations of specific courses of action to be taken, through collaboration with employees, supervisors, managers, and others, and in compliance with human resource laws, rules, regulations, standards, policies and procedures. Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed. Provides technical guidance, policy and procedure interpretation, eligibility determination, consultation and recommendations to employees, applicants, management, human resource staff, vendors, or others in the assigned human resource function(s). Interprets, explains and ensures compliance with state and federal laws, rules, regulations, standards, policies and procedures. Analyzes and evaluates requests, inquiries, challenges or practices; makes determinations and defines solutions, options and alternative action as appropriate that ensure equity and/or appropriate and consistent interpretation of laws, rules, regulations, standards, policies and procedures. Anticipates broad implications of actions/recommendations and defends recommendations and decisions. Conducts research which includes collecting, analyzing and interpreting a variety of data and reports from multiple sources, obtaining and clarifying information, verifying accuracy and troubleshooting discrepancies, reviewing precedents and past decisions, and presenting findings. Conducts special reviews, studies and/or projects and presents findings. Prepares and analyzes a variety of statistical and narrative reports and may calculate and report on data. Uses automated information systems and computer software to research, review, evaluate, and report on human resource data; and may perform quality reviews of data in systems. Participates in meetings, conference calls and/or presentations. May develop job aids, forms, or communications for area of expertise. May research, design, facilitate and/or evaluate effectiveness of service delivery; and may contact outside parties such as vendors, contractors or other entities to gather data and resolve inquiries or issues. Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races. Performs other related duties as required.

Requirements

Possession of a Bachelors degree or higher.
Three years of professional human resource experience.
Two years of professional human resource experience AND a Statewide Human Resource Certification or professional human resource certification.
Two years’ experience in performing human resource analysis and consultation in support of a human resource function.
Two years’ experience in providing guidance, direction and recommendations to employees, management or others on inquiries and/or challenges.
Two years' experience in researching, analyzing and interpreting data and presenting findings.
One year of experience in ensuring compliance with human resource laws, rules, regulations, standards, policies and procedures.
Applicants must be legally authorized to work in the United States.
All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment.

Responsibilities

Provides technical guidance, policy and procedure interpretation, eligibility determination, consultation and recommendations to employees, applicants, management, human resource staff, vendors, or others in the assigned human resource function(s).
Interprets, explains and ensures compliance with state and federal laws, rules, regulations, standards, policies and procedures.
Analyzes and evaluates requests, inquiries, challenges or practices; makes determinations and defines solutions, options and alternative action as appropriate that ensure equity and/or appropriate and consistent interpretation of laws, rules, regulations, standards, policies and procedures.
Anticipates broad implications of actions/recommendations and defends recommendations and decisions.
Conducts research which includes collecting, analyzing and interpreting a variety of data and reports from multiple sources, obtaining and clarifying information, verifying accuracy and troubleshooting discrepancies, reviewing precedents and past decisions, and presenting findings.
Conducts special reviews, studies and/or projects and presents findings.
Prepares and analyzes a variety of statistical and narrative reports and may calculate and report on data.
Uses automated information systems and computer software to research, review, evaluate, and report on human resource data; and may perform quality reviews of data in systems.
Participates in meetings, conference calls and/or presentations.
May develop job aids, forms, or communications for area of expertise.
May research, design, facilitate and/or evaluate effectiveness of service delivery; and may contact outside parties such as vendors, contractors or other entities to gather data and resolve inquiries or issues.
Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
Performs other related duties as required.