Huc II

Covenant Health•Knoxville, TN

About The Position

The HUC II provides clerical and secretarial services to a nursing unit. The role supports patient admissions, discharges, transfers, and other unit operations; communicates with patients, staff, physicians, and departments; coordinates tests and appointments; maintains patient charts, forms, supplies, equipment, and records; and follows infection-control, safety, and other established policies. The HUC II may serve as a preceptor to HUC I staff and, in cardiac areas, supports telemetry operations and responds to life-threatening cardiac rhythms.

Requirements

External new hires must hold CNA, MA, or EMT certification.
Must be a CNA, MA, or EMT at hire, or be a HUC I, PCA, CNA, MA, or EMT with at least six months of experience at a Covenant Health facility and complete Covenant Health’s Patient Care Assistant training protocol.
For HUC II roles in cardiac areas, completion of Apex modules 1–6 and/or a telemetry class before hire or placement in a HUC II role.
If not a CNA, must demonstrate competency as a Patient Care Assistant by completing the Patient Care Assistant training class within Covenant.
Must have at least six months of full-time work in a HUC I role to act as a preceptor to HUC I staff.
No formal education is specified; education and/or prior work experience must be sufficient to demonstrate the knowledge, skills, and abilities needed for the job. A high school diploma or GED is typically equivalent, and preference may be given to candidates with one.

Nice To Haves

High school diploma or GED.

Responsibilities

Perform clerical duties related to patient admission, discharge, transfer, and death.
Bring STAT orders to the attention of licensed nursing personnel.
Accurately and promptly transcribe physician orders and notify consults as ordered.
Requisition supplies, equipment, maintenance, and repair services, and prepare related forms.
Maintain appropriate unit stock and equipment inventories.
Answer telephones and intercoms, and relay and document messages.
Help ensure timely follow-up to patient requests.
Assist physicians in obtaining reports from laboratory, radiology, and other departments.
Schedule patient tests, diagnostic procedures, and doctor appointments as requested.
Organize patient charts in the proper sequence and label and replenish necessary forms.
Follow infection-control policies, including standard and transmission-based precautions, OSHA standards, safety measures, and proper body mechanics.
Act as a preceptor to HUC I staff.
Obtain patient records from other facilities.
Manage patient flow via the flowboard, if applicable.
Ensure appropriate discharge disposition in electronic medical records.
Follow policies, procedures, and safety standards.
Complete required annual education assignments.
Work toward goals and objectives and participate in quality improvement initiatives as requested.
Perform other duties as assigned.
In cardiac areas, assign and distribute cardiac telemetry equipment to designated hospital staff and retrieve it from nursing units as directed.
In cardiac areas, maintain cardiac-related equipment in a state of readiness in coordination with Bio Medical Engineering staff.
In cardiac areas, identify life-threatening cardiac rhythms and institute proper emergency procedures.
In cardiac areas, admit and discharge patients from the telemetry monitoring service.