Huc II

Covenant Health•Sevierville, TN
•Onsite

About The Position

The Health Unit Coordinator II provides clerical and secretarial services to a nursing unit at LeConte Medical Center. The role supports patient admissions, discharges, transfers, records, orders, communications, scheduling, and unit supplies and equipment. The position follows infection-control, safety, and organizational policies, completes required education, and participates in quality-improvement initiatives. HUC II staff working in cardiac areas also support telemetry operations and respond to life-threatening cardiac rhythms using appropriate emergency procedures.

Requirements

  • Must be a CNA, MA, or EMT at the time of hire, or be a HUC I, PCA, CNA, MA, or EMT with at least six months of experience at a Covenant Health facility and complete Covenant Health’s Patient Care Assistant training protocol.
  • External new hires must have CNA, MA, or EMT certification.
  • For HUC II roles in cardiac areas, completion of Apex modules 1–6 and/or a telemetry class before hire or placement in the HUC II role.
  • If not a CNA, must demonstrate competency as a Patient Care Assistant by completing the Patient Care Assistant training class within Covenant.
  • Must have at least six months of full-time work in a HUC I role.
  • Ability to demonstrate the knowledge, skills, and abilities needed to perform the essential tasks; the employer states this is typically equivalent to a high school diploma or GED.

Nice To Haves

  • A high school diploma or GED may be preferred.

Responsibilities

  • Perform clerical duties related to patient admissions, discharges, transfers, and deaths.
  • Bring STAT orders to the attention of licensed nursing personnel.
  • Accurately and promptly transcribe physician orders and notify consults as ordered.
  • Requisition supplies, equipment, and maintenance or repair services, and prepare related forms.
  • Maintain appropriate unit stock and equipment inventory levels.
  • Answer telephones and intercoms, relay messages, and document them.
  • Help ensure timely follow-up to patient requests.
  • Assist physicians in obtaining laboratory, radiology, and other reports.
  • Schedule patient tests, diagnostic procedures, and appointments with doctors as requested.
  • Organize patient charts in the proper sequence; label and replenish necessary forms.
  • Follow infection-control policies, including standard and transmission-based precautions, OSHA standards, safety measures, and proper body mechanics.
  • Act as a preceptor to HUC I staff.
  • Obtain patient records from other facilities.
  • Manage patient flow using a flowboard, if applicable.
  • Ensure appropriate discharge disposition is recorded in electronic medical records.
  • Follow policies, procedures, and safety standards; complete required annual education assignments.
  • Work toward goals and objectives and participate in quality-improvement initiatives as requested.
  • Perform other duties as assigned.
  • For HUC II staff in cardiac areas: assign and distribute cardiac telemetry equipment to designated hospital staff and retrieve it from nursing units as directed.
  • For HUC II staff in cardiac areas: admit and discharge patients from the telemetry monitoring service.
  • For HUC II staff in cardiac areas: maintain cardiac-related equipment in a state of readiness in coordination with Bio Medical Engineering staff.
  • For HUC II staff in cardiac areas: identify life-threatening cardiac rhythms and institute proper emergency procedures.
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