HUC II

Covenant Health•Sevierville, TN

About The Position

The HUC II provides clerical and secretarial services to the nursing unit in the Emergency Room at LeConte Medical Center. The position includes coordinating patient admissions, discharges, transfers, records, orders, communications, supplies, and appointments, while following infection-control, safety, and documentation procedures. HUC II employees may serve as preceptors to HUC I staff. In cardiac areas, the role also includes managing telemetry equipment and service admissions and discharges, maintaining equipment readiness, and responding appropriately to life-threatening cardiac rhythms.

Requirements

At hire, must be a CNA, MA, or EMT; alternatively, must be a HUC I, PCA, CNA, MA, or EMT with at least six months of experience at a Covenant Health facility and complete Covenant Health’s Patient Care Assistant training protocol.
External new hires must have CNA, MA, or EMT certification.
For HUC II roles in cardiac areas, must complete Apex modules 1–6 and/or a telemetry class before hire or placement in the HUC II role.
If not a CNA, must demonstrate competency as a Patient Care Assistant by completing Covenant’s Patient Care Assistant training class.
For the non-CNA training pathway described in the responsibilities, must have at least six months of full-time work in a HUC I role.

Nice To Haves

A high school diploma or GED is preferred.

Responsibilities

Perform clerical duties related to patient admission, discharge, transfer, and death procedures.
Bring STAT orders to the attention of licensed nursing personnel.
Accurately and promptly transcribe physician orders and notify consults as ordered.
Requisition supplies, equipment, maintenance, and repair services; prepare related forms and maintain appropriate unit stock and equipment inventories.
Answer telephones and intercoms, relay and document messages, and help ensure timely follow-up to patient requests.
Assist physicians in obtaining reports from laboratory, radiology, and other departments.
Schedule patient tests, diagnostic procedures, and doctors’ appointments as requested.
Organize patient charts in the proper sequence and label and replenish necessary forms.
Follow established infection-control policies, including standard and transmission-based precautions, OSHA standards, safety measures, and proper body mechanics.
Act as a preceptor to HUC I staff.
Obtain patient records from other facilities.
Manage patient flow via the flowboard, if applicable.
Ensure appropriate discharge disposition is recorded in electronic medical records.
Follow policies, procedures, and safety standards; complete required annual education; work toward goals and objectives; and participate in quality-improvement initiatives as requested.
Perform other duties as assigned.
In cardiac areas, assign and distribute cardiac telemetry equipment to designated hospital staff and retrieve it from nursing units as directed.
In cardiac areas, admit and discharge patients from the telemetry monitoring service.
In cardiac areas, maintain cardiac-related equipment in a state of readiness in coordination with Bio Medical Engineering staff.
In cardiac areas, identify life-threatening cardiac rhythms and initiate proper emergency procedures.