HUC II

Covenant Health•Knoxville, TN

About The Position

The HUC II provides clerical and secretarial services to a nursing unit. The role supports patient admissions, discharges, transfers, and other unit operations; communicates orders and messages; schedules patient tests and appointments; maintains records, supplies, and equipment; and follows infection-control, safety, and quality-improvement requirements. The HUC II may act as a preceptor to HUC I staff. For HUC II positions in cardiac areas, the role also supports the telemetry monitoring service and cardiac equipment, including recognizing life-threatening cardiac rhythms and initiating appropriate emergency procedures.

Requirements

At hire, must be a CNA, MA, or EMT; or be a HUC I, PCA, CNA, MA, or EMT with at least six months of experience at a Covenant Health facility and complete Covenant Health’s Patient Care Assistant training protocol.
External new hires must have CNA, MA, or EMT certification.
For HUC II positions in cardiac areas, must complete Apex modules 1–6 and/or a telemetry class before hire or placement in the HUC II role.
For employees who are not CNAs, must demonstrate Patient Care Assistant competency by completing Covenant’s Patient Care Assistant training class.
For employees who are not CNAs, must also have at least six months of full-time work in a HUC I role.
No specific minimum education is required; an equivalent combination of formal education and/or prior work experience demonstrating the required knowledge, skills, and abilities is acceptable.

Nice To Haves

A high school diploma or GED is preferred.

Responsibilities

Performs clerical duties related to patient admission, discharge, transfer, and death procedures.
Brings STAT orders to the attention of licensed nursing personnel.
Accurately and promptly transcribes physician orders and notifies consults as ordered.
Requisitions supplies and equipment, maintenance and repair services, and prepares related forms; maintains appropriate unit stock and equipment inventories.
Answers telephones and intercoms, relays and documents messages, and helps ensure timely follow-up to patient requests.
Assists physicians in obtaining reports from laboratory, radiology, and other departments.
Schedules patient tests, diagnostic procedures, and doctors’ appointments as requested.
Organizes patient charts in the proper sequence and labels and replenishes necessary forms.
Follows established infection-control policies, including standard and transmission-based precautions, OSHA standards, safety measures, and proper body mechanics.
Acts as a preceptor to HUC I staff.
Obtains patient records from other facilities.
Manages patient flow via the flowboard, if applicable.
Ensures appropriate discharge disposition is recorded in electronic medical records.
Follows policies, procedures, and safety standards; completes annual education assignments; works toward goals and objectives; and participates in quality-improvement initiatives as requested.
Performs other duties as assigned.
In cardiac areas, assigns and distributes cardiac telemetry equipment to designated hospital staff and retrieves it from nursing units as directed.
In cardiac areas, admits and discharges patients from the telemetry monitoring service.
In cardiac areas, maintains cardiac-related equipment in a state of readiness in coordination with Bio Medical Engineering staff.
In cardiac areas, identifies life-threatening cardiac rhythms and institutes proper emergency procedures.