Huc II

Covenant Health•Knoxville, TN

About The Position

The HUC II provides clerical and secretarial services to a nursing unit at Parkwest Medical Center. The role supports patient admissions, discharges, transfers, documentation, communication, scheduling, supply management, and coordination of patient care activities. HUC II staff follow established infection-control, safety, and other organizational policies, complete annual education, and participate in quality-improvement work. The role may include precepting HUC I staff. In cardiac areas, the position also supports telemetry operations and responds to life-threatening cardiac rhythms using appropriate emergency procedures.

Requirements

At hire, must be a CNA, MA, or EMT; alternatively, must be a HUC I, PCA, CNA, MA, or EMT with at least six months of experience at a Covenant Health facility and complete Covenant Health’s Patient Care Assistant training protocol.
Must demonstrate competency as a Patient Care Assistant by completing Covenant’s Patient Care Assistant training class if not a CNA.
For HUC II roles in cardiac areas, completion of Apex modules 1–6 and/or a telemetry class before hire or placement in the HUC II role.
External new hires must have CNA, MA, or EMT certification.
Must have at least six months of full-time work in a HUC I role to act as a preceptor to HUC I staff.
No specific minimum education is required; an equivalent combination of formal education and/or prior work experience demonstrating the necessary knowledge, skills, and abilities is accepted.

Nice To Haves

A high school diploma or GED is preferred.

Responsibilities

Perform clerical duties related to patient admission, discharge, transfer, and death procedures.
Bring STAT orders to the attention of licensed nursing personnel.
Transcribe physician orders accurately and promptly, and notify consults as ordered.
Requisition supplies, equipment, maintenance, and repair services; prepare related forms.
Maintain appropriate unit stock and equipment inventories.
Answer telephones and intercoms, and relay and document messages.
Help ensure timely follow-up to patient requests.
Assist physicians in obtaining reports from laboratory, radiology, and other departments.
Schedule patient tests, diagnostic procedures, and physician appointments as requested.
Organize patient charts in the proper sequence; label and replenish necessary forms.
Follow infection-control policies, including standard precautions, transmission-based isolation precautions, OSHA standards, safety measures, and proper body mechanics.
Act as a preceptor to HUC I staff.
Obtain patient records from other facilities.
Manage patient flow via the flowboard, if applicable.
Ensure appropriate discharge disposition is recorded in electronic medical records.
Follow policies, procedures, and safety standards; complete required annual education assignments.
Work toward goals and objectives, participate in quality-improvement initiatives as requested, and perform other assigned duties.
In cardiac areas, assign and distribute cardiac telemetry equipment to designated hospital staff and retrieve it from nursing units as directed.
In cardiac areas, admit and discharge patients from the telemetry monitoring service.
In cardiac areas, maintain cardiac-related equipment in a state of readiness in coordination with Bio Medical Engineering staff.
In cardiac areas, identify life-threatening cardiac rhythms and institute proper emergency procedures.