HUC II

Covenant Health•Knoxville, TN

About The Position

The HUC II provides clerical and secretarial services to a nursing unit. Duties include coordinating patient admissions, discharges, transfers, records, orders, schedules, supplies, and communications, while following infection-control, safety, and other established policies. The HUC II may act as a preceptor to HUC I staff. The role is full time, 72 hours per pay period, on the night shift, at Parkwest Medical Center. For HUC II positions in cardiac areas, duties also include distributing and retrieving cardiac telemetry equipment, admitting and discharging patients from telemetry monitoring, maintaining cardiac equipment in coordination with Bio Medical Engineering, and identifying life-threatening cardiac rhythms and initiating appropriate emergency procedures.

Requirements

  • External new hires must have CNA, MA, or EMT certification.
  • At the time of hire, must be a CNA, MA, or EMT; or be a HUC I, PCA, CNA, MA, or EMT with at least six months of experience at a Covenant Health facility and complete Covenant Health’s Patient Care Assistant training protocol.
  • A non-CNA must demonstrate Patient Care Assistant competency by completing Covenant’s Patient Care Assistant training class.
  • A non-CNA must also have at least six months of full-time work experience in a HUC I role.
  • For HUC II positions in cardiac areas, complete Apex modules 1–6 and/or a telemetry class before hire or placement in a HUC II role.
  • Education may be any combination of formal education and/or prior work experience sufficient to demonstrate the knowledge, skills, and ability needed for the job; this is typically equivalent to a high school diploma or GED.

Nice To Haves

  • A high school diploma or GED is preferred.

Responsibilities

  • Perform clerical duties related to patient admission, discharge, transfer, and death procedures.
  • Bring STAT orders to the attention of licensed nursing personnel.
  • Transcribe physician orders accurately and promptly, and notify consults as ordered.
  • Requisition supplies, equipment, maintenance, and repair services; prepare related forms and maintain appropriate unit inventories.
  • Answer telephones and intercoms, relay and document messages, and help ensure timely follow-up on patient requests.
  • Assist physicians in obtaining reports from laboratory, radiology, and other departments.
  • Schedule patient tests, diagnostic procedures, and doctors’ appointments as requested.
  • Organize patient charts in the proper sequence and label and replenish necessary forms.
  • Follow infection-control policies, including standard and transmission-based precautions, OSHA standards, safety measures, and proper body mechanics.
  • Act as a preceptor to HUC I staff.
  • Obtain patient records from other facilities.
  • Manage patient flow using the flowboard, if applicable.
  • Ensure appropriate discharge disposition is recorded in electronic medical records.
  • Follow policies, procedures, and safety standards; complete annual education assignments; work toward goals and objectives; and participate in quality-improvement initiatives as requested.
  • Perform other duties as assigned.
  • In cardiac areas, assign and distribute cardiac telemetry equipment to designated hospital staff and retrieve it from nursing units as directed.
  • In cardiac areas, admit and discharge patients from the telemetry monitoring service.
  • In cardiac areas, maintain cardiac-related equipment in a state of readiness in coordination with Bio Medical Engineering staff.
  • In cardiac areas, identify life-threatening cardiac rhythms and institute proper emergency procedures.
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