Hub Operations Lead

Advance Auto Parts•Attleboro, MA

1d•$21 - $23

About The Position

The Hub Operations Lead is responsible for the day-to-day operations and workflow of Hub functions, including Hub order fulfillment, inventory control, and related processes. Depending on the Hub’s size and scope, the role may lead one or more Hub team members, such as Hub Inventory Specialists and Hub drivers. The position requires knowledge of store systems and inventory, basic parts knowledge, interpersonal skills, and experience leading team members. The lead networks with nearby stores, Hubs, PDQ, and external suppliers to support order fulfillment and maintains Hub company standards. The position is full-time and may require MVR certification. The employee must complete training materials and attend store meetings. The role oversees Hub order processing, inventory accuracy, stocking, records, and fulfillment coordination. It may also include delivering parts, supporting other inventory functions, assisting with store operations, and maintaining store cleanliness. Work is usually indoors, with occasional outdoor tasks and exposure to various workplace hazards and weather conditions. The role involves frequent standing or walking and lifting up to 50 pounds frequently and up to 100 pounds occasionally. The good-faith compensation estimate is $20.75–$23.09 per hour for a new team member. The rate offered depends on factors including location, experience, automotive knowledge, education, leadership roles, other relevant skills, and shift differential if applicable. Advance Auto Parts describes its health and wellness benefits program as comprehensive and intended to support team members and their families.

Requirements

High school diploma or GED.
Competence in oral and written communication and basic math computations.
Prior retail experience, including basic merchandising and inventory management skills.
Prior work records demonstrating stability and performance results.
Ability to work with the public in a well-mannered and unbiased manner and maintain a neat appearance.
Ability to work flexible hours, including nights and weekends, and come to work on short notice as scheduling requires.
Ability to perform the physical demands of the role, including standing or walking predominantly; talking and hearing; using hands and fingers; reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling; and frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds.
Ability to meet the described vision requirements, including close and distance vision, color vision, depth perception, and adjusting focus.

Nice To Haves

Inventory management experience in a retail environment or logistics center of operations.
Basic parts knowledge and good knowledge of store systems.
Prior experience leading team members.
Ability to drive a forklift if certified and applicable.
Experience using a hand truck and pallet jack.
MVR certification may be required.

Responsibilities

Oversee Hub operations and resolve Hub orders and processes in a timely manner.
Provide direction, organize and delegate work, and ensure execution by Hub-related team members, including Hub/Loop drivers and Hub Inventory Specialists.
Review Hub orders, pull parts, stage products, and finalize paperwork.
Coordinate paperwork and instructions with internal and third-party drivers.
Coordinate part sourcing and logistics across the store-to-facility network; work with ordering stores on fulfillment options when parts are unavailable in the network.
Work with the GM, DM, and CSC support to maintain appropriate inventory mix and levels.
Maintain inventory accuracy and perform parts-department and Hub inventory functions, including on-hand accuracy, shrink results, cycle counts, outages, planograms, Maxi changes, price changes, front and face, and truck lead activities.
Comply with Hub recordkeeping and paperwork policies and procedures.
Urgently communicate order fulfillment or shipment risks and concerns to appropriate store leaders.
Lead replenishment stocking activities, including scanning in products and ensuring completion within 24 hours.
Perform additional inventory activities, including overstocks, callbacks, and resets.
Safely deliver parts to customers as needed.
Assist with Front Room Inventory functions, cores, and defects.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Assist with MOD and other store-related actions as needed.
Complete training materials and attend store meetings.
Immediately report company policy or procedure violations to the General Manager and/or District Manager.