Hub Operations Lead

Advance Auto Parts•Marietta, GA

About The Position

The Hub Operations Lead is responsible for the day-to-day operations and workflow of Hub functions, including Hub order fulfillment, inventory control, and related processes. Depending on the size and scope of Hub operations, the role may lead Hub Inventory Specialists and Hub drivers. The position requires knowledge of store systems and inventory, basic parts knowledge, interpersonal skills, and experience leading team members. The lead works with nearby stores, Hubs, PDQ, and external suppliers to source and fulfill orders, and is responsible for maintaining Hub company standards. This is a full-time position. MVR certification may be required, and the employee must complete training materials and attend store meetings. The role also supports inventory and store activities, including stocking, deliveries, front-room inventory, cores and defects, and store cleanliness. The employee may assist with manager-on-duty and other store-related tasks. Work is usually performed indoors, with occasional outdoor work and exposure to varied weather and other workplace hazards.

Requirements

High school diploma or GED.
Prior retail experience, including basic merchandising and inventory management skills.
Prior experience leading other team members.
Competence in oral and written communication and basic math computations.
Ability to communicate in a friendly manner and deal with the public in an unbiased manner.
Ability to locate and stock parts, with high attention to detail.
Knowledge and skills related to safety.
Ability to operate inventory systems, POS and parts-lookup systems, and store equipment.
Ability to execute and train others in the use of inventory systems and store equipment.
Ability to drive a forklift if certified and applicable, and to use a hand truck and pallet jack.
A stable prior work record and demonstrated performance results.
Ability to report to work on short notice and work flexible hours, including nights and weekends.
Ability to meet the physical demands of the job, including walking or standing predominantly; talking and hearing; handling or feeling with hands and fingers; reaching; climbing or balancing; stooping, kneeling, crouching, or crawling; and frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds.
Vision abilities including close vision, distance vision, color vision, depth perception, and ability to adjust focus.
MVR certification may be required.

Nice To Haves

Experience in inventory management in a retail environment or logistics center of operations.

Responsibilities

Manage Hub operations and resolve Hub orders and processes in a timely manner.
Provide direction, organize and delegate work, and ensure execution by Hub team members, including Hub/Loop Drivers and Hub Inventory Specialists.
Review Hub orders, pull parts, stage products, and complete related paperwork.
Coordinate paperwork and instructions with internal and third-party drivers.
Work with stores and the facility network to identify part-sourcing and logistics solutions, and coordinate fulfillment options with the ordering store when parts are unavailable within the network.
Work with the General Manager, District Manager, and CSC support to maintain appropriate inventory mix and levels.
Maintain inventory accuracy and perform inventory functions related to the parts department and Hub, including on-hand accuracy, shrink results, cycle counts, outages, planograms, Maxi changes, price changes, fronting and facing, and truck lead.
Comply with Hub recordkeeping and paperwork policies and procedures.
Urgently communicate order-fulfillment or shipment risks and concerns to appropriate store leaders.
Lead stocking activities for replenishment orders, including scanning in product and ensuring completion within 24 hours.
Perform additional inventory activities, including overstocks, callbacks, and resets.
Safely deliver parts to customers as needed.
Assist with front-room inventory functions, cores, and defects.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Assist as needed with manager-on-duty and other store-related actions.
Complete required training materials and attend store meetings.
Immediately report company policy or procedure violations to the General Manager and/or District Manager.