Operations Manager - Chicago HUB

OnTrac•Romeoville, IL
•Onsite

About The Position

OnTrac is hiring an Operations Manager to provide strategic leadership and oversee and optimize day-to-day activities at its Romeoville, Illinois operational facility. The role focuses on operational efficiency and productivity, personnel management, implementing strategic processes, and sustaining a positive warehouse work culture. The manager reports to the General Manager and works with facility management, vendors, and independent contractors to support the organization’s services and operating agreements. The shift is to be determined and may change based on business needs. The position is onsite and supports 24-hour operations, with a flexible schedule that may include extended hours, weekends, and holidays as needed.

Requirements

  • GED or diploma required.
  • At least 5 years of management experience, including 2 years in a similar industry, or an equivalent combination of education and specific work experience.
  • 6 years of experience in the industry or a related field, or an equivalent combination of experience and education.
  • Ability to inspire a shared vision and empower and engage a team.
  • Strong organizational and time-management skills, including use of the MS Office Suite.
  • Ability to work a flexible schedule supporting 24-hour operations, including extended hours, weekends, and holidays when needed.
  • Ability to regularly talk or listen and frequently stand, walk, sit, and use hands to handle or feel.
  • Ability to regularly lift, push, pull, and/or move items averaging 50 pounds and occasionally up to 75 pounds; occasional stooping, kneeling, or crouching.
  • Close vision, distance vision, depth perception, and ability to focus.

Nice To Haves

  • Bachelor's degree in Logistics or a related discipline preferred.
  • Last-mile delivery or small parcel experience highly desired.
  • Experience with an independent contractor model and strong negotiation skills.

Responsibilities

  • Guide and direct facility management in developing, producing, promoting, and managing the financial aspects of the organization's services.
  • Direct, plan, and prepare budgets based on corporate goals and objectives.
  • Regularly evaluate overall operational results and systematically report them to the Regional Operations and General Managers.
  • Coach and develop staff, manage performance, recognize and reward employees, and support productivity for hourly and salaried positions.
  • Ensure adherence to all aspects of contracts and hold vendors and independent contractors accountable to operating agreements.
  • Follow safety regulations and job instructions while performing duties.
  • Contribute to maintenance, repair, and inspection work using mechanical work experience.
  • Apply knowledge of OSHA requirements in daily work practices.
  • Adapt schedules and work practices to changing business, staffing, and workload needs.

Benefits

  • Medical, dental, and vision insurance.
  • Life and short- and long-term disability coverage.
  • 401(k) retirement savings plan with company match.
  • Flex vacation in eligible states, with accruals up to 96 hours in the first year and tenure-based increases up to 160 hours.
  • Two floating holidays per year.
  • Paid sick leave.
  • Six paid company holidays.
  • Two weeks of paid pregnancy leave and four weeks of paid parental bonding leave.
  • Wellness and employee assistance programs.
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