HTM Healthcare Engineering Tech I

Mayo Clinic • Phoenix, AZ

1d

About The Position

An HTM Technician maintains medical and clinical equipment and systems through implementation of the Mayo Clinic Medical Equipment Management Plan. The role involves planning, installing, maintaining, calibrating, and repairing biomedical, laboratory, research, imaging equipment, and interconnected patient care systems. Technicians are expected to provide customer-focused service, communicate effectively, prioritize service calls appropriately, and follow Mayo Clinic policies and procedures. Service calls are communicated through HTM Leadership, HTM Support Specialists, or the CMMS dashboard; emergent customer calls may require a rapid response.

A Level I HTM Technician generally works on lower-complexity, high-volume equipment such as infusion pumps, SCDs, centrifuges, microscopes, or entry-level imaging and x-ray equipment. The technician is expected to continuously develop knowledge and mastery of increasingly complex equipment in support of Mayo Clinic’s mission. On-call work, overtime, travel to other Mayo Clinic sites, and applicable vendor training may be required.

Requirements

• Minimum associate degree, preferably from an accredited electronics school, or electronics training in the military.
• Demonstrated technical and mechanical skills related to medical equipment and systems.
• Ability to use common electrical and electronic instruments, such as oscilloscopes, multimeters, and radiation meters.
• Ability to load and configure Microsoft operating system software and antivirus software, and configure equipment to work properly on a network.
• Strong customer focus and communication and interpersonal skills.
• Ability to prioritize service calls and adhere to policies and procedures.
• Authorization to work and remain in the United States without current or future Mayo Clinic sponsorship.
• Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Nice To Haves

• Knowledge of or training with medical equipment, operating systems, and basic networking.
• Familiarity with medical terminology, human anatomy, and physiology.
• AAMI ACI certification, including BMET, CRES, or CLES.
• Proven work experience, high-level technical training in related fields, or manufacturer/vendor training certifications.
• High-level knowledge of clinical, radiological, laboratory, and networked medical equipment and systems.
• Ability to effectively communicate how supported devices are used.
• Ability to provide high-level support for high-acuity medical equipment used for direct patient care.
• High-level understanding of the operations and environment supported, such as a hospital, clinic, laboratory, or research setting.
• High-level experience in the assigned clinical environment.

Responsibilities

• Plan, install, maintain, calibrate, and repair biomedical, laboratory, research, imaging, and interconnected patient care equipment and systems.
• Implement the Mayo Clinic Medical Equipment Management Plan.
• Respond to service calls and prioritize them appropriately, including rapid response to emergent customer calls when needed.
• Follow Mayo Clinic policies and procedures while delivering customer-focused service.
• Develop increasing mastery of equipment and supporting systems through continuous learning.
• Work primarily with lower-complexity, high-volume equipment, such as infusion pumps, SCDs, centrifuges, microscopes, or entry-level imaging and x-ray equipment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree