HTM Imaging Tech II
About The Position
An Imaging Technician II maintains complex medical equipment through effective implementation of the Mayo Clinic Medical Equipment Management Plan. The technician performs installation, maintenance, calibration, repair, and quality assurance for x-ray, imaging, nuclear medicine, radiotherapy, and imaging-related systems typically found in Radiology, Surgery, and Cardiology. The position requires exceptional customer focus, strong communication and interpersonal skills, the ability to prioritize service calls, and adherence to Mayo Clinic policies and procedures. The technician follows radiation-safety, stored-energy-safety, and equipment-failure contingency requirements; monitors potential radiation exposure and works to eliminate unnecessary exposure; and uses analytical skills to resolve complex technical issues promptly. Service calls are communicated through HTM Leadership, HTM Support Specialists, or the CMMS dashboard. Emergent customer calls may require a rapid response. On-call work, overtime, non-standard shifts, travel to other Mayo Clinic sites, and applicable vendor training may be required. The technician is expected to continuously develop expertise in increasingly complex equipment and support Mayo Clinic’s mission.
Requirements
- Bachelor’s degree in Biomedical Electronics/Healthcare Technology Management, Electronics, Mechatronics, or Engineering (mechanical, computer, or electronics) and 3 years of related experience; or an associate degree in a listed or related technical discipline and 5 years of related experience; or U.S. military training in biomedical electronics, mechatronics, or engineering (mechanical, computer, or electronics) and 5 years of related experience.
- Related experience must include equipment repair with increasing responsibility and exposure to the highest-complexity equipment, including at least 3 years maintaining imaging or x-ray systems.
- Exceptional customer focus and outstanding communication and interpersonal skills.
- Ability to prioritize service calls and solve complex technical issues in a timely manner.
- Ability to adhere to policies and procedures concerning radiation safety, stored energy safety, and equipment-failure contingency plans.
- Authorization to work and remain in the United States without current or future Mayo Clinic sponsorship.
Nice To Haves
- AAMI ACI certification, such as AAMI-CBAT, CBET, CRES, CHTM, CISS, CCEACCE-HTCC, or CCE.
- Vendor training on relevant equipment.
- Knowledge of safe work practices around biological, chemical, radiation, and energy hazards.
- Familiarity with test and quality-assurance tools or software used for medical equipment maintenance.
- Knowledge of mathematics, physics, chemistry, anatomy, physiology, biology, and medical terminology.
Responsibilities
- Install, maintain, calibrate, repair, and perform quality assurance on x-ray, imaging, nuclear medicine, radiotherapy, and related medical systems.
- Implement the Mayo Clinic Medical Equipment Management Plan.
- Receive and prioritize service calls communicated through HTM Leadership, HTM Support Specialists, or the CMMS dashboard, responding rapidly to emergent customer calls as needed.
- Follow Mayo Clinic policies and procedures, including radiation-safety, stored-energy-safety, and equipment-failure contingency requirements.
- Monitor potential radiation exposure and work to eliminate unnecessary exposure.
- Analyze and resolve complex technical issues in a timely manner.
- Continuously develop knowledge and mastery of increasingly complex equipment.
- Travel to other Mayo Clinic sites and attend applicable vendor training as required.
Benefits
- Medical plan options.
- Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
- Vision plan with a national network.
- Health Savings Account and Flexible Spending Accounts for eligible expenses.
- Competitive retirement package.
- Competitive compensation and comprehensive benefit plans.
- Continuing education and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
