HTM Imaging Tech II

Mayo Clinic • Phoenix, AZ

1d

About The Position

An Imaging Technician II maintains complex medical equipment through effective implementation of the Mayo Clinic Medical Equipment Management Plan. The technician performs installation, maintenance, calibration, repair, and quality assurance for x-ray, imaging, nuclear medicine, radiotherapy, and imaging-related systems typically found in Radiology, Surgery, and Cardiology.

The role requires strong customer focus, communication, and interpersonal skills, along with the ability to prioritize service calls, follow Mayo policies and procedures, and resolve complex technical issues promptly. The technician follows radiation-safety, stored-energy-safety, and equipment-failure contingency requirements, monitors potential radiation exposure, and works to eliminate unnecessary exposure. Service calls are communicated through HTM Leadership, HTM Support Specialists, or the CMMS dashboard; emergent customer calls may require a rapid response. The technician is expected to continually develop expertise with increasingly complex equipment in support of Mayo Clinic’s mission. On-call work, overtime, non-standard shifts, travel to other Mayo Clinic sites, and applicable vendor training may be required.

Requirements

• Bachelor’s degree in Biomedical Electronics/Healthcare Technology Management, Electronics, Mechatronics, or Engineering (mechanical, computer, or electronics) and 3 years of related experience; or an associate’s degree in one of those fields or another technical discipline and 5 years of related experience; or U.S. Military training in biomedical electronics, mechatronics, or engineering (mechanical, computer, or electronics) and 5 years of related experience.
• Related experience must include role-relevant equipment repair, increasing responsibility, and exposure to the highest-complexity equipment.
• At least 3 years of experience maintaining imaging or x-ray systems.
• Customer focus and outstanding communication and interpersonal skills.
• Ability to prioritize service calls and solve complex technical issues in a timely manner.
• Ability to adhere to policies and procedures concerning radiation safety, stored-energy safety, and equipment-failure contingency plans.
• Authorization to work and remain in the United States without Mayo Clinic sponsorship now or in the future. Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Nice To Haves

• AAMI ACI certification, such as AAMI-CBAT, CBET, CRES, CHTM, CISS, CCE, or CCE-HTCC.
• Vendor training on relevant equipment.
• Knowledge of safe work practices around biological, chemical, radiation, and energy hazards.
• Familiarity with test and quality-assurance tools or software used for medical equipment maintenance.
• Knowledge of mathematics, physics, chemistry, anatomy, physiology, biology, and medical terminology.

Responsibilities

• Maintain complex medical equipment in accordance with the Mayo Clinic Medical Equipment Management Plan.
• Install, maintain, calibrate, repair, and perform quality assurance on x-ray, imaging, nuclear medicine, radiotherapy, and imaging-related systems.
• Prioritize and respond to service calls, including emergent customer calls requiring rapid response.
• Follow Mayo Clinic policies and procedures and applicable radiation-safety, stored-energy-safety, and equipment-failure contingency requirements.
• Monitor potential radiation exposure and work to eliminate unnecessary exposure.
• Analyze and resolve complex technical issues in a timely manner.
• Continuously develop knowledge and mastery of increasingly complex equipment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level