HTM Healthcare Engineering Tech I

Mayo Clinic•Phoenix, AZ

18h•$32 - $44

About The Position

An HTM Technician maintains medical and clinical equipment and systems by implementing Mayo Clinic’s Medical Equipment Management Plan. The role involves planning, installing, maintaining, calibrating, and repairing biomedical, laboratory, research, and imaging equipment, as well as interconnected patient care systems. Level I technicians generally work with lower-complexity, high-volume equipment such as infusion pumps, SCDs, centrifuges, microscopes, and entry-level imaging and X-ray equipment. Technicians are expected to be customer-focused, communicate effectively, prioritize service calls appropriately, and follow Mayo Clinic policies and procedures. Service calls may come through HTM Leadership, HTM Support Specialists, or the CMMS dashboard; emergent customer calls may require a rapid response. On-call work, overtime, travel to other Mayo Clinic sites, and applicable vendor training may be required. The technician is expected to continually develop their knowledge and mastery of increasingly complex equipment in support of Mayo Clinic’s mission.

Requirements

A minimum of an associate's degree, preferably from an accredited electronics school, or electronics training in the military.
Demonstrated technical and mechanical skills.
Customer focus and strong communication and interpersonal skills.
Ability to prioritize service calls and follow policies and procedures.
Ability to use common electrical and electronic instruments, such as oscilloscopes, multimeters, and radiation meters.
Ability to load and configure Microsoft operating system and antivirus software and configure equipment to operate on a network.
Authorization to work and remain in the United States without current or future Mayo Clinic sponsorship.

Nice To Haves

Knowledge of or training with medical equipment, operating systems, and basic networking.
Familiarity with medical terminology, human anatomy, and physiology.
AAMI ACI certification, including BMET, CRES, or CLES.
Proven work experience, high-level technical training in related fields, or manufacturer/vendor training certifications.
High-level knowledge of clinical, radiological, laboratory, and networked medical equipment and systems.
Strong understanding of supported devices and ability to communicate their use effectively.
Ability to provide high-level support for high-acuity medical equipment used in direct patient care.
High-level understanding of the supported environment, such as a hospital, clinic, laboratory, or research setting.
High-level experience in the assigned clinical environment.

Responsibilities

Maintain medical and clinical equipment and systems through implementation of the Mayo Clinic Medical Equipment Management Plan.
Plan, install, maintain, calibrate, and repair biomedical, laboratory, research, and imaging equipment and interconnected patient care systems.
Respond to service calls received through HTM Leadership, HTM Support Specialists, or the CMMS dashboard, including emergent calls that may require rapid response.
Prioritize service calls appropriately and adhere to Mayo Clinic policies and procedures.
Continue developing technical knowledge and mastery of increasingly complex equipment.
Work primarily on lower-complexity, high-volume equipment, such as infusion pumps, SCDs, centrifuges, microscopes, and entry-level imaging and X-ray equipment.