HRIS Time Admin - REMOTE

Ryder Supply Chain Solutions • USA - Remote NC, NC

2d • $24 - $27 • Remote

About The Position

This role serves as the subject matter expert for Ryder’s timekeeping systems and acts as a central point of contact for employees submitting time and supervisors approving it. The position bridges the system, its users, and partner departments including Human Resources and Payroll. It coordinates stakeholders, maintains system integrity, and supports timely and accurate payroll processing by troubleshooting issues, guiding users, collaborating on enhancements, and supporting compliance with internal policies and applicable regulations.

The position provides support to employees and managers using timekeeping systems, including system navigation, payroll dispute analysis, time-off balance inquiries, holiday and proxy guidance, review of potential Workday integration disruptions, issue resolution, and absence-management tracking. It audits system use and performance, coordinates with HR and Payroll, maintains training materials and knowledge resources, and ensures users receive appropriate system access and training. Travel is required.

Requirements

• Associate degree in Human Resources, General Business, Computer Systems, or a similar discipline.
• Two to three years of hands-on experience in Human Resources practices and policies.
• Advanced understanding of the role of Human Resources and its influence on the business and employees’ day-to-day activities.
• Advanced ability to train, influence, and persuade day-to-day system users.
• Intermediate knowledge of the relationship between timekeeping systems and Payroll Services.
• Intermediate general knowledge of Ryder, federal, state, and local compliance rules and regulations for timekeeping in the U.S., Puerto Rico, and Canada.
• Advanced knowledge of the Microsoft Office Suite, particularly Teams, Outlook, Excel, Word, and Access.
• Strong written and verbal communication skills.
• Ability to build professional relationships at all organizational levels, including peers, work groups, customers, and supervisors.
• Ability to work independently and as part of a team.
• Flexibility and self-motivation to excel in a fast-paced environment.
• Ability to multitask, with strong organization and time-management skills.
• Attention to detail and excellent follow-up practices.

Nice To Haves

• Experience with timekeeping systems.
• Knowledge of Workday and ServiceNow.

Responsibilities

• Provide proactive support to employees and managers using timekeeping systems, including navigation assistance, payroll dispute analysis, time-off balance inquiries, holiday and proxy guidance, review of potential Workday integration disruptions, issue resolution, and absence-management tracking support.
• Conduct regular audits of timekeeping systems, including access and role validation, policy and regulatory compliance checks, compliance with collective bargaining agreements, and general system performance monitoring.
• Maintain collaborative relationships with HR and Payroll stakeholders to stay informed about processes, payroll updates, and disputes that may affect timekeeping systems.
• Evaluate, update, and distribute timekeeping training materials to align with operational needs, system enhancements, and compliance requirements.
• Ensure new users and employees transitioning into new roles receive timely system access and appropriate training.
• Complete proxy set-ups to prevent disruption to management functions during absences.
• Address and resolve user inquiries related to system navigation and integrations, and communicate proactively to ensure timely, correct resolution.
• Identify and escalate issues beyond the role’s scope to appropriate stakeholders or vendors, gathering comprehensive diagnostic information before escalation.
• Run and analyze periodic reports to identify missing data, data-integrity issues, and other system abnormalities.
• Maintain accurate, standardized training materials reflecting system updates and regulatory requirements.
• Develop and maintain a centralized knowledge repository supporting Quick Reference Guides and Frequently Asked Questions.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Prescription coverage
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid time off for vacation, illness, bereavement, family leave, and parental leave
• Tax-advantaged 401(k) retirement savings plan
• Position may be eligible for an annual bonus, commission, and/or long-term incentive plan, depending on level and type

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree