HRIS Analyst

Bloomin' Brands Restaurant Support Center•Tampa, FL

1d•Remote

About The Position

The HRIS Analyst serves as the primary liaison between Human Resources Operations and the HRIS team, acting as the initial point of contact for escalations and enhancement requests. The role assesses incoming issues, coordinates resolution across HRIS functional areas, and routes requests to appropriate resources. The analyst identifies opportunities to improve HR processes, simplify user experiences, and reduce administrative effort. Working with HR Operations, HR functional owners, and HRIS team members, the analyst analyzes recurring issues, recommends sustainable solutions, and drives improvements that increase self-service adoption, reduce case volume, and enhance the employee and manager experience. The position offers a predominantly remote work environment, with regular onsite meetings and collaborative events at the Restaurant Support Center in Tampa, Florida, generally once per month. Candidates must reside within the greater Tampa Bay area and be able to commute to the office as needed.

Requirements

Bachelor's degree in Information Systems, Human Resources, Business Administration, or a related discipline, or equivalent experience.
2–4 years of experience supporting HR systems, HR Operations, or Human Resources processes.
Experience working with HR technology solutions.
Strong understanding of HR processes and the employee lifecycle, with the ability to identify process improvement and operational efficiency opportunities.
Problem-solving, analytical, and root cause analysis skills, including the ability to translate business needs into effective solutions.
Strong communication and stakeholder management skills, including the ability to explain technical concepts to non-technical audiences and partner across functions.
Experience gathering requirements, supporting testing and deployments, and managing multiple priorities in a fast-paced environment.
Customer-focused mindset, strong organizational skills, attention to detail, and the ability to work independently and collaboratively.
Residence within the greater Tampa Bay area and ability to commute to the Tampa office as needed.

Nice To Haves

Exposure to Workday.

Responsibilities

Serve as the primary intake and triage point for Workday-related escalations submitted to the HRIS team.
Partner with HR Operations and HR functional owners to identify trends and opportunities to reduce support demand and improve the employee and manager experience.
Evaluate issues, gather requirements, identify root causes, and coordinate resolution activities with appropriate HRIS resources.
Collaborate with HRIS team members to design, test, and deploy system solutions that support business requirements.
Maintain and enhance HR knowledge articles, standard operating procedures, system documentation, and user guides.
Assist with projects to ensure quality, timeliness, and proper use of HR information and technology solutions.
Provide day-to-day production support for assigned HR technologies and processes.