HRIS Analyst - Workday Technology

Charter Manufacturing•Mequon, WI

21h•Hybrid

About The Position

Charter Manufacturing is seeking a curious, service-minded HRIS professional to join their growing HRIS team as an HRIS Analyst, supporting their Workday technology. This role is ideal for someone who enjoys problem-solving, understanding processes, and helping others utilize technology effectively. The successful candidate will have a strong Workday foundation, be motivated to develop deeper configuration and technical expertise, and thrive in a collaborative team environment focused on continuous learning and expanding Workday capabilities. As a Workday HRIS Analyst, you will be a key partner to HR users and business stakeholders, assisting them with system issues, process improvements, and maximizing the Workday platform. Your responsibilities will include troubleshooting break/fix issues, supporting system testing and release activities, contributing to enhancements and HR projects, and creating clear documentation for end-users. You will work across various Workday modules including HCM, Recruiting, Benefits, Learning, Talent, Performance, and Advanced Compensation. The role also involves supporting reporting, dashboards, data views, and analytics for HR and business leaders, requiring curiosity, learning agility, strong process thinking, and a desire to build hands-on Workday configuration skills.

Requirements

Bachelor’s degree in Business Administration, Human Resources, Information Technology, or a related field, or commensurate experience.
Three or more years of experience working with Workday technology.
Workday configuration experience involving break/fix resolutions, enhancements, and release functionality.
A service-first approach and focus on the end-user experience.
Project management experience.
Strong written and verbal communication skills, with the ability to adapt communication for different audiences.
Ability to think analytically and troubleshoot basic system functionality across the HR technology ecosystem.
Advanced knowledge of Microsoft Office products.
Curiosity, learning agility, and a desire to continue building Workday configuration expertise.
Ability to understand business processes and connect user needs to practical system solutions.
Comfortable working in a collaborative environment where the team is continuing to learn and expand its capabilities.
Applicants must be authorized to work for any employer in the United States. Charter Manufacturing is unable to sponsor employment visas at this time.

Nice To Haves

Functional Human Resources experience.
Functional or techno-functional experience in UKG
Quantitative data experience involving data visualization and HR analytics.

Responsibilities

Serve as a front-line HRIS resource for HR users and business stakeholders.
Investigate and resolve Workday break/fix issues by evaluating system behavior, business processes, data, and user needs.
Identify root causes, recommend solutions, and communicate progress clearly to end users.
Partner with users to understand their questions, processes, and desired outcomes.
Escalate complex issues when needed and collaborate with internal team members and external partners to reach resolution.
Lead new med-low effort and support large WD enhancements, system changes, and HR technology initiatives.
Translate HR business needs into clear functional system requirements and specifications.
Participate in requirements gathering, solution evaluation, testing, implementation, and post-launch support.
Develop and execute test scenarios for enhancements, break/fix solutions, integrations, and Workday releases.
Validate that system changes meet business requirements and provide a positive end-user experience.
Continue developing hands-on Workday configuration knowledge and capabilities.
Lead or support HRIS-enabled projects and help manage the prioritization of incoming requests.
Provide project management support across the HR technology portfolio.
Evaluate existing processes and identify opportunities to simplify, standardize, or improve how work is completed.
Partner with stakeholders to understand both the immediate request and the broader business process behind it.
Contribute to a team environment focused on shared learning, continuous improvement, and expanding Workday capabilities.
Convert HR business and reporting needs into functional specifications and reporting solutions.
Design, develop, and maintain custom reports, dashboards, data views, and analytics aligned with HR strategy and user needs.
Support existing HR reports, dashboards, and reporting tools.
Ensure reporting solutions provide accurate, useful information for business decision-making.
Promote self-service analytics and help HR partners use reporting tools more effectively.
Participate in Business Intelligence Center of Excellence meetings and support established data governance standards.
Create and maintain clear end-user instructions, process documentation, technical documentation, and training materials.
Help users understand Workday functionality, reporting tools, and updated processes.
Communicate system changes, issue updates, and new functionality in language appropriate for different audiences.
Support user adoption by making HR technology easier to understand and use.
Follow Environmental, Quality, and Safety Management System procedures.
Meet essential job requirements with or without reasonable accommodation.