HRIS Analyst

Penske•Cumru Township, PA

About The Position

The HRIS Analyst supports the HRIS Supervisor by applying business requirements and HRIS standards to the development, evaluation, and maintenance of HR systems. The role modifies existing system programs and configurations to correct issues or improve functionality, and helps maintain HR data integrity through system testing, auditing, mass updates, reporting, and end-user support. The analyst configures HR modules according to standard system guidelines and the supervisor’s direction; creates, reviews, and executes test scripts for upgrades, patches, and bug fixes; analyzes and documents results; and escalates issues as appropriate. The role creates and distributes reports, primarily by editing existing reports and following established security guidelines. Requests outside approved security guidelines are referred to the Data Owner for review. Reporting may involve relational databases and reporting tools. The position provides second-level customer support and monitors systems for issues and data-integrity problems. The analyst investigates, documents, and tests issues for reproduction before attempting fixes, and escalates unresolved issues to appropriate internal or vendor contacts. The role also supports HRIS project managers, documents current systems and processes, identifies improvement opportunities, and performs administrative functions including HR intranet content management, user/configuration/setup work, SR incident management, and FP/Jira case management. Other projects and tasks may be assigned.

Requirements

Bachelor’s degree preferred; equivalent work experience is required if the candidate does not have a degree.
With a bachelor’s degree, 2 years of experience supporting business systems, including customer support, reporting, and issue resolution.
With an associate degree, 4 years of experience supporting business systems, including customer support, reporting, and issue resolution, plus 4 continuous years of work experience as stated in the posting.
Advanced knowledge of systems of record and their data structures.
Advanced knowledge of Excel, Outlook, Word, and PowerPoint.
Ability to edit report queries.
Intermediate knowledge of SaaS and system configuration.
Knowledge of technical issue-resolution processes.
Strong analytical, problem-solving, and critical-thinking skills.
Excellent oral and written communication skills.
Ability to manage multiple projects simultaneously.
Detail-oriented, with a focus on accuracy.
Regular, predictable, full attendance is an essential function of the job.
Willingness to travel as necessary and work the required schedule at the specific required location.
Completion of the Penske employment application and submission to a background investigation, including past employment, education, and criminal history, and drug screening are required.

Nice To Haves

Experience related to HR, learning and development (L&D), or payroll systems is preferred.

Responsibilities

Set up and configure HR modules in accordance with standard system guidelines and the supervisor’s direction.
Create, review, and execute test scripts to verify system behavior after upgrades, patches, and bug fixes; analyze and document results and escalate issues as appropriate.
Create and distribute reports, primarily by editing existing reports and following established security guidelines.
Refer reporting requests outside established security guidelines to the Data Owner for review.
Use relational databases and reporting tools to gather information as needed.
Provide second-level customer support and monitor systems for issues and data-integrity problems.
Identify, investigate, document, and test errors for reproduction before attempting fixes; escalate unresolved issues to appropriate internal or vendor contacts in a timely manner.
Support HRIS project managers with project tasks, maintain knowledge of current-state systems and processes, document current state, and identify areas for improvement.
Manage HR intranet content.
Perform user, configuration, and setup administration.
Manage SR incidents and FP/Jira cases.
Complete other projects and tasks as assigned.