Business Performance Improvement - People & Change – HR Transformation Senior Consultant

Protiviti • New York City, NY

14d • Hybrid

About The Position

Protiviti is seeking a People & Change Senior Consultant to join its growing Business Performance Improvement team. The Senior Consultant supports client engagement delivery, strengthens client relationships, contributes to business development and market impact, and helps shape the future of clients’ HR functions. The role also serves as an ambassador for Protiviti in the market and community, supports junior team members’ growth, and contributes to completing project work plans.

The position focuses on HR transformation and modernization, including HR operating model design, service delivery strategy, functional effectiveness, organizational design, workforce planning, global HR operations, and technology enablement. The Senior Consultant supports the design, implementation, and optimization of HR technologies and AI-enabled solutions, translates diagnostic insights into actionable recommendations, and contributes to transformation business cases, roadmaps, methodologies, tools, and practice assets.

This role follows a hybrid workplace model, combining in-person work with remote work. Work may take place in local Protiviti offices and at client sites, with local or out-of-state travel depending on project and client needs. The position is listed for New York City, with additional locations in Boston and Washington, DC–McLean.

The starting base salary range is $107,000–$176,000, with a 10% bonus target opportunity. The estimated total cash range is $117,700–$193,600. Eligible U.S. full-time employees may receive medical, dental, and vision coverage; FSA and HSA accounts; life and accident insurance; adoption and fertility assistance; paid parental leave; short- and long-term disability; a 401(k) plan with employer matching; Choice Time Off; and paid holidays.

Requirements

• Bachelor’s degree in Human Resources, Business, Organizational Development, or a related field.
• At least 2 years of experience in HR transformation, human capital consulting, or progressive HR roles.
• Passion for HR transformation and modernizing HR functions to deliver measurable business value.
• Developing point of view on HR operating model design, service delivery strategy, and functional effectiveness.
• Comfort working with HR leaders and senior stakeholders.
• Ability to identify opportunities to simplify, streamline, and improve HR processes.
• Solid knowledge across the HR technology stack and ability to support new ways of working.
• Ability to translate diagnostic insights into clear, actionable transformation recommendations.
• Experience supporting the design, implementation, and optimization of HR technologies and navigating functional and technical discussions.
• Proficiency in Microsoft Office, including PowerPoint, Excel, and Word.
• Ability to work collaboratively, take ownership of engagements, and contribute to business development efforts.

Nice To Haves

• Experience in a professional services consulting firm.
• Experience with process mapping or analytics tools.
• Relevant certifications such as SHRM-CP, PHR, PMP, or similar.
• Experience supporting HR operating model redesign, AI-forward HR processes, and technology enablement.
• Experience contributing to HR organizational design, service offerings, workforce planning, transformation business cases, or roadmaps.
• Experience supporting skills-based workforce strategies, global HR operations, HR technology implementation, AI-enabled HR use cases, talent strategies, or change enablement.

Responsibilities

• Support delivery of client engagements and contribute to the successful completion of project work plans.
• Build and strengthen client relationships and serve as a trusted advisor to HR leaders and senior stakeholders.
• Support HR transformation programs, including operating model redesign, AI-forward processes, and technology enablement.
• Contribute to HR organizational design, service offerings, workforce planning, and strategies aligned with business outcomes.
• Develop HR transformation business case models, briefing materials, and roadmaps.
• Support the design and implementation of skills-based workforce strategies and talent frameworks.
• Improve global HR operations by supporting automation at scale and enhancing employee experience delivery.
• Support implementation and optimization of major HR technologies and best-in-class HR solutions.
• Apply or support AI, machine learning, and automation solutions within HR functions, including translating business needs into AI-enabled use cases.
• Support talent strategies across recruiting, succession, learning and development, and leadership pipelines.
• Assist change enablement efforts that support adoption of new HR structures, processes, and technologies.
• Contribute to business development, client networking, market presence, and thought leadership.
• Support mentorship and development of junior team members.
• Contribute to repeatable methodologies, tools, and assets that scale the HR Transformation practice.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• FSA and HSA healthcare accounts
• Life and accident insurance
• Adoption assistance
• Fertility assistance
• Paid parental leave up to 10 weeks
• Short- and long-term disability insurance
• Company 401(k) savings and investment plan with employer match of 50% on the first 6% of contributions
• Choice Time Off for vacation, personal needs, and sick time; new hires receive up to 20 days per calendar year
• Up to 11 paid holidays each calendar year
• Annual bonus plan offering eligible employees additional cash and/or discretionary stock compensation opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior