Experienced Consultant, Organization, People & Change

West Monroe•Chicago, IL

3d•$89,300 - $120,800

About The Position

West Monroe is seeking an Experienced Consultant with current consulting experience to join its Organization, People, and Change (OPC) practice. The practice helps accelerate the value and business outcomes of transformations, transactions, and implementations through people, HR, and change strategies. This role supports client engagements across organizational design and workforce strategy. The consultant uses digital tools, analytics, and benchmarks to improve organizational structures, culture, and talent strategies, and to support clients’ journeys toward becoming skills-based organizations. The role serves on client delivery teams, owns defined analyses and deliverables, and takes increasing responsibility for developing practical solutions with guidance from senior team members. The consultant contributes to workstream planning and execution, workforce and talent analytics, client interviews, organizational and workforce transformation planning, and the creation and presentation of client-ready recommendations. They also use AI and digital tools to improve analyses and practice productivity, contribute to OPC methodologies and collateral, and identify potential follow-on opportunities. The position may require travel up to 50%.

Requirements

Bachelor’s degree or equivalent experience required.
1–3 years of relevant operating model, organization design, and/or organizational effectiveness experience.
Experience contributing to or independently executing defined areas of work on operating model and organization design projects, with direction and oversight from senior team members.
Experience delivering workforce or talent analytics, including analyzing people data, identifying trends and implications, and translating findings into clear decision-making insights.
Ability to connect business objectives and operating needs to operating model and workforce design choices, including processes, activities, handoffs, roles, skills, and implementation needs.
Working understanding of financial and P&L drivers, with the ability to connect workforce choices to labor costs, operating expenses, and business performance.
Exceptional written and verbal communication skills, including creating concise, executive-ready deliverables and communicating effectively with client stakeholders.
Strong data analysis and visualization skills; comfortable using Excel to analyze financial, operational, and people data and present insights tied to business objectives.
High learning agility and demonstrated interest in identifying opportunities and crafting bespoke, AI-native solutions to solve client problems.
Highly proficient in Microsoft Office Suite, particularly Excel, PowerPoint, and Word.
Ability to travel up to 50%.
Commitment to inclusion and diversity, and openness to new ideas and perspectives.

Nice To Haves

Client service and/or advisory experience is strongly preferred.
Relevant experience may include enterprise and/or functional operating models, organization design, job architecture, role design, workforce deployment strategies, skills assessments, and learning and development design.
Demonstrated success within one or more core industries: Consumer & Industrial Products, Healthcare (payer/provider), Life Sciences, High Tech & Software, Utilities, Insurance, Banking, and/or Private Equity.

Responsibilities

Serve on client delivery teams, own defined analyses and deliverables, and develop practical solutions with guidance from senior team members.
Support functional workstream planning and execution while learning the client’s business, operating model, industry context, activities, processes, handoffs, roles, and systems.
Connect business priorities and performance goals to operating model and workforce choices, including work ownership and the roles, skills, and capacity required.
Deliver workforce and talent analytics by combining people data with operational and financial data to identify trends, develop insights, and inform workforce recommendations.
Prepare for and conduct client interviews, using findings to understand how processes, activities, handoffs, roles, and skills fit together and what implementation will require.
Map how work and decisions move across teams, identify handoffs, dependencies, and unclear ownership, and, where appropriate, support tests of proposed changes, track results, gather feedback, and refine recommendations.
Develop analyses, recommendations, and deliverables for assigned work; manage deadlines, check accuracy, and flag missing information and risks to senior team members early.
Contribute to practical work and workforce transformation implementation planning by identifying implications for roles, skills, workforce deployment, and change.
Develop client-ready deck storylines, key messages, and findings, and present insights to client stakeholders.
Use AI and digital tools to accelerate work and workforce analyses, enhance existing tools, or develop digital solutions that improve practice productivity and innovation.
Participate in developing and enhancing Organization, People & Change methodologies, tools, and other collateral.
Identify and raise potential farming opportunities to project managers and practice leadership, and monitor opportunity status to determine appropriate follow-up timing.