HR Transformation Manager

Protiviti•Washington, DC
•$142,000 - $244,000•Hybrid

About The Position

Protiviti is seeking a Manager to join its growing People & Change team. The role leads client relationships, business development, and delivery of HR transformation engagements. The Manager partners with strategic clients to shape HR functions, serves as a Protiviti ambassador in the market, mentors teams, and oversees successful completion of project work plans. The position focuses on modernizing HR functions and delivering measurable business value. It includes advising CHROs and other executive stakeholders, shaping HR operating models and service delivery strategies, translating diagnostic findings into actionable roadmaps, and designing and implementing HR technologies and new ways of working. The Manager also contributes to market presence and practice growth, including developing repeatable methodologies, tools, and assets. The position follows Protiviti’s hybrid workplace model, combining purposeful in-person work with remote work. The balance varies by client, project, team, and business factors. Work may take place in local Protiviti offices and on client sites, with local or out-of-state travel depending on project and client needs. The listed locations include Los Angeles, Boston, New York City, San Francisco, and Washington, DC.

Requirements

  • Bachelor’s degree in human resources, business, organizational development, or a related field.
  • At least 5 years of experience in HR transformation, human capital consulting, or progressive HR leadership roles.
  • Demonstrated experience leading HR transformation programs, including operating model redesign, AI-forward processes, and technology enablement.
  • Experience in HR organizational design, service offerings, and workforce planning aligned with business strategy and outcomes.
  • Experience architecting HR transformation business cases, executive briefing materials, and roadmaps.
  • Experience designing and implementing skills-based workforce strategies and talent frameworks.
  • Experience enhancing global HR operations, automating work, and transitioning work into HR operations.
  • Experience implementing and optimizing major HR technologies and best-in-class HR solutions.
  • Experience applying AI, machine learning, or automation in HR, including translating business needs into AI-enabled use cases.
  • Experience developing talent strategies across recruiting, succession, learning and development, and leadership pipelines.
  • Experience leading change enablement for new HR structures, processes, and technologies.
  • Experience conducting HR diagnostics and maturity assessments.
  • Proven business development expertise, including understanding client needs, developing solutions, documenting proposals, and contracting for engagements.
  • Strong executive presence and ability to influence senior stakeholders.
  • Proven ability to build and expand client relationships.
  • Experience managing multiple engagements across industries and business environments.
  • Demonstrated team leadership, including coaching, mentoring, and performance management.
  • Ability to communicate complex ideas clearly to technical and non-technical audiences.
  • Proficiency in Microsoft Office, including PowerPoint, Excel, and Word.

Nice To Haves

  • Progressive leadership experience in a global professional services consulting firm.
  • Experience with process mapping or analytics tools.
  • Relevant certifications such as SHRM-CP/SCP, PHR/SPHR, PMP, or similar.

Responsibilities

  • Lead HR transformation programs, including HR operating model redesign, AI-forward HR processes, and technology enablement.
  • Drive HR organizational design, service offerings, and workforce planning aligned with business strategy and outcomes.
  • Develop HR transformation business case models, executive briefing materials, and roadmaps.
  • Design and implement skills-based workforce strategies and talent frameworks.
  • Enhance global HR operations through changes to tier structures, automation at scale, transitions into HR operations, and scaled employee experiences.
  • Implement and optimize major HR technologies and solutions, including platforms such as Workday, SAP SuccessFactors, Oracle HCM, and ServiceNow.
  • Apply AI, machine learning, or automation solutions to HR functions and translate business needs into AI-enabled use cases.
  • Develop talent strategies across recruiting, succession, learning and development, and leadership pipelines.
  • Lead change enablement to support adoption of new HR structures, processes, and technologies.
  • Conduct HR diagnostics and maturity assessments to identify gaps and prioritize improvement initiatives.
  • Develop business through understanding client needs, creating holistic solutions, documenting proposals, and contracting for engagements.
  • Build and expand client relationships and establish market presence through networking and thought leadership.
  • Manage multiple engagements across industries and business environments.
  • Lead, coach, mentor, and develop teams, including performance management.
  • Oversee project work plans and successful engagement delivery.
  • Communicate complex ideas clearly to technical and non-technical audiences.
  • Create repeatable methodologies, tools, and assets to scale the HR Transformation practice.

Benefits

  • Annual bonus plan offering eligible employees additional cash and/or discretionary stock compensation opportunities; target opportunity is 12%.
  • Medical, dental, and vision coverage.
  • Flexible spending and health savings accounts.
  • Life and accident insurance.
  • Adoption and fertility assistance.
  • Paid parental leave of up to 10 weeks.
  • Short- and long-term disability coverage.
  • Company 401(k) savings and investment plan with a 50% employer match on the first 6% of employee contributions.
  • Choice Time Off for vacation, personal needs, and sick time; new hires receive up to 20 days per calendar year, with the amount varying by years of service.
  • Up to 11 paid holidays each calendar year.
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