HR Transformation Lead, HR Innovation & Transformation

Marsh McLennan•New York, NY

1d•$175,500 - $263,900•Hybrid

About The Position

The HR Transformation Lead owns and evolves the 4Rs methodology as the People Function’s shared standard and applies it to transform how the function works. Reporting to the Head of HR Innovation & Transformation, the Lead connects the team, drives the vision for broader HR operating model change, and leads work design and end-to-end workflow redesign. The role partners with AI Enablement & Change on change management, communications, and capability building to help ensure redesigned work is adopted and sustained. The position is based in New York and follows a hybrid work arrangement, with at least three days per week in the office. The applicable base salary range is $175,500 to $263,900. The role may also be eligible for performance-based incentives.

Requirements

Bachelor’s degree or equivalent experience.
At least 7 years of experience in management consulting, transformation, operating model design, organization design, or process redesign.
Experience leading complex, multi-stakeholder programs end to end.

Nice To Haves

An advanced degree, such as an MBA.
Experience developing and applying a methodology or playbook as a shared standard across a function or organization.
Ability to structure ambiguous problems, use a hypothesis-driven approach, and produce clear, defensible recommendations with minimal direction.
Strong program and initiative leadership, including sequencing work, managing dependencies, and advancing multiple initiatives concurrently.
Exceptional executive communication, including distilling complex inputs into concise executive-ready storylines and advanced PowerPoint skills.
Exposure to HR or people functions and technology-enabled change involving AI, data, or digital initiatives, or a track record of quickly learning unfamiliar domains.
High ownership, initiative, and comfort working at a fast pace with high expectations.
Ability to combine operating model vision with delivery of the initiatives that make it real.
Consulting-grade problem solving and evidence-based case building.
Executive presence and ability to influence senior leaders, Centers of Excellence, and People Partners without formal authority.
Ability to rethink how work is done in light of AI rather than merely digitizing existing processes.
Genuine curiosity and hands-on fluency in how AI is reshaping work; AI expertise is not required.

Responsibilities

Own and evolve the 4Rs methodology as the People Function’s consistent shared standard.
Lead transformation initiatives by applying the 4Rs methodology in focused areas, such as Talent Acquisition, and managing programs.
Drive the vision for HR operating model change, including facilitating visioning with Centers of Excellence and People Partners.
Lead end-to-end work design and workflow redesign, rethinking tasks, processes, roles, and decision points with AI embedded in how work gets done.
Partner with colleagues to put redesigned work into practice, surface AI use cases for HR Technology, and support adoption and sustainability with AI Enablement & Change.
Build credibility and alignment with People Function leadership by surfacing trade-offs and representing the transformation agenda in working- and leadership-level forums.