Bilingual (English & Korean) Sales Operation Specialist
About The Position
BizFlow is seeking a bilingual English and Korean HR Specialist to join its team in Falls Church, Virginia. This on-site role supports HR operations by coordinating recruiting, benefits, compliance, employee relations, and related processes. The specialist works with employees and management and coordinates HR activities with the Korean Liaison Office in Seoul, Korea. The role includes managing recruitment and employee lifecycle processes, maintaining HR records and policies, administering benefits, supporting compensation and performance processes, and preparing compliance reports. The specialist is also expected to support employee engagement and career development, contribute to process improvement, and complete other HR administrative duties as assigned. Candidates must be organized, attentive to detail, communicate professionally in English and Korean, resolve HR-related issues promptly, and interact effectively with employees and management at all levels.
Requirements
- Native-level English and Korean bilingual ability.
- Bachelor’s degree.
- At least 3 years of HR experience.
- Experience performing HR and recruiting duties at a company that grew from small to mid-sized, with up to 500 employees, focused on IT software and professional service contracting with U.S. Federal Agencies and other commercial customers.
- Experience successfully recruiting talent for a small IT business.
- Experience with onboarding and offboarding on a project or contract basis, including presenting contingent offers and offers with no benefits.
- Experience managing employee benefits and payroll processes.
- Comfort with systems and technology and proficiency with computer applications such as Word, Excel, and PowerPoint, along with willingness to learn new applications or software.
- Good knowledge of HR compliance.
- Must be a U.S. citizen or permanent resident.
- Must be able to pass a standard background check.
- Strong attention to detail and organizational skills.
- Clear and professional written and oral communication skills in English and Korean.
- Ability to interact effectively with all levels of management and employees.
Nice To Haves
- SHRM Senior Certified Professional (SHRM-SCP) certification.
Responsibilities
- Coordinate recruitment, including job advertisements, candidate screening, interviews, and hiring activities.
- Manage new-hire orientation, onboarding, offboarding, and exit interviews.
- Maintain employee records, HR files, organizational charts, and employee directories.
- Support the development and administration of HR policies and procedures and updates to the employee handbook.
- Administer employee benefits, including enrollment changes, claims coordination, and annual plan reviews.
- Support compensation administration, salary surveys, job description updates, and performance evaluation processes.
- Maintain HR compliance records and prepare required reports, including EEO-1 and other applicable filings.
- Coordinate communication and HR activities with employees at the Korean Liaison Office in Seoul, Korea.
- Support employee relations, career development, and employee engagement initiatives.
- Prepare HR reports and participate in departmental meetings and process improvement activities.
- Perform HR administrative tasks and other duties as assigned.
- Identify and resolve HR-related problems in a timely manner and meet established deadlines.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
