Supply Chain Operation Manager - Bilingual Korean/ English
About The Position
WOONGJIN INC. is seeking a hands-on, proactive, results-driven Senior Manager of Supply Chain Operations to lead supply chain activities and strengthen operational processes as the company grows. The role oversees inventory and purchasing, coordinates production and inbound shipments, improves order fulfillment and logistics, supervises assigned staff, and implements scalable processes, systems, and standard operating procedures (SOPs). It also leads continuous improvement efforts focused on process optimization, automation, and cost reduction, and establishes best practices, performance metrics, and operational frameworks to support future growth. The position includes other related duties assigned by executive management. The role coordinates with internal departments and the Korea manufacturing team, including participation in regular operations meetings and monthly meetings with the Korea team. Compensation is USD 100,000–115,000 per year.
Requirements
- Bachelor’s degree.
- At least 15 years of progressive supply chain and operations experience.
- At least five years of direct people-management experience.
- Bilingual in Korean and English.
- Experience with ERP systems.
- Computer literacy, including Word, Excel, PowerPoint, and Outlook.
- Strong organizational skills and high attention to detail.
- Clear and professional verbal and written communication skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Experience working with and leading highly collaborative cross-functional teams in a fast-paced, agile environment.
Responsibilities
- Manage finished-goods, parts, and operational-supply inventory levels.
- Prepare weekly, monthly, and quarterly inventory reports for purchasing and operational decisions.
- Coordinate physical inventory counts and parts audits, investigate discrepancies, and implement corrective actions.
- Create and manage purchase orders, monitor delivery schedules, and coordinate inbound shipments and inventory placement.
- Manage refurbished-product workflows and tracking.
- Monitor RMA order status and coordinate instructions and responses to issues.
- Monitor order status in internal systems and coordinate with relevant teams to resolve fulfillment issues.
- Process and coordinate electronic data interchange (EDI) orders and related system activities.
- Prepare and distribute accurate sales-closing reports on schedule.
- Coordinate production schedules with the Korea manufacturing team to align product availability with inventory needs and customer demand.
- Work across departments to resolve operational issues and improve workflow coordination.
- Participate in regular inventory and operations meetings, including monthly meetings with the Korea team.
- Assist with annual operational planning and process coordination.
- Supervise the repair and refurbishment team, set expectations, and monitor performance.
- Review and approve employee timecards and PTO requests.
- Conduct performance reviews, provide ongoing feedback, and address training and development needs.
- Participate in the annual company workshop and contribute to operational planning discussions.
- Design and implement scalable supply chain processes, systems, and SOPs.
- Identify and drive opportunities for process optimization, automation, and cost reduction.
- Establish best practices, performance metrics, and operational frameworks to support organizational growth.
Benefits
- Employer-paid medical and dental insurance for employee and spouse.
- 401(k) retirement plan.
- Paid sick time off.
- Paid holidays.
- Accrued paid vacation.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
