Onsite HR Shared Services Specialist (Contract)

Lucid Motors•Casa Grande, AZ

54d•Onsite

About The Position

Lucid is seeking an Onsite HR Shared Services Specialist (Contract) to serve as the primary Human Resource contact for all North America inquiries. This role ensures employees receive clear, timely, and accurate support, acting as a subject matter expert across the employee lifecycle, including onboarding, payroll, benefits, compensation, policies, timekeeping, holidays, and offboarding. The position is crucial for maintaining high standards of data accuracy, documentation, and service delivery. The Specialist will be part of a collaborative team focused on curiosity, continuous improvement, and employee well-being. In addition to managing onboarding and routine HR transactions, the role supports compliance, audit, and risk-related activities, including labor law alignment, tax and location validations, government information requests, and coordination with internal teams like Internal Audit, Legal, Immigration, and HRIS. This is an onsite position in Casa Grande, AZ, scoped for approximately 6 months with potential for extension.

Requirements

4-5 years of experience in an HR generalist, HR assistant, HR operations, or compliance-focused role, or 2+ years of experience with a Bachelor's degree.
Strong proficiency in Excel, Word, and PowerPoint.
Exceptional attention to detail, accuracy, and organization in handling employee data and documentation.
Ability to manage confidential information with discretion and professionalism.
Strong customer service orientation, sound judgment, and the ability to manage multiple tasks in a fast-paced environment.

Nice To Haves

Experience supporting audit, compliance, or SOX related processes is a strong plus.
Experience with HRIS and ticketing systems such as SuccessFactors Employee Central, Workforce Software, Ceridian Dayforce, Greenhouse ATS, Jira, ServiceNow, or Smartsheet.

Responsibilities

Serve as the first point of contact for walk-up questions and HR Helpdesk tickets, providing Tier 1 guidance or routing inquiries to the appropriate HR partner.
Triage incoming cases, analyze requests, and determine the appropriate resolution, transaction, or escalation path.
Partner with HR Centers of Excellence to resolve escalated issues and ensure timely, accurate case closure.
Maintain detailed case documentation, including troubleshooting steps, resolution notes, and data updates.
Monitor open cases to ensure Service Level Agreements (SLAs) are met and proactively follow up where needed.
Help curate and maintain HR knowledge base content to ensure accuracy and usability.
Maintain employee files and HRIS records, ensuring accuracy, compliance, and timely updates.
Manage pre-boarding and onboarding activities for all North America, including I-9 verification, HRIS document completion, and new-hire orientation logistics.
Prepare documentation, process routine HR transactions, and manage data entry and reconciliation tasks related to pay, employment history, and HR systems.
Oversee international transfers, contractor conversions, and work authorization documentation for all North America employees.
Facilitate conversations with cross-functional HR partners to ensure smooth handling of escalations, exceptions, and sensitive employee matters.
Provide consistent HR support to Internal Audit, Legal, Immigration, and HRIS teams.
Oversee labor law posting compliance for onsite and remote employees.
Complete government information requests, including subpoenas, unemployment insurance claims, and verification of employment documentation.
Lead facilitation of cross-functional risk evaluations for new remote work locations, including data gathering, documentation, and coordination with HR partners for legal and tax liability assessments.
Own vendor relationship management, including documentation, tracking, and coordination of HR-related services.