Shared Services HR Specialist
About The Position
The Shared Services HR Specialist is a detail-oriented HR operations role in a shared services environment, focused on high-volume, accurate data entry and employee lifecycle processing. Working under limited supervision, the specialist handles large volumes of HR transactions using systems such as SuccessFactors Employee Central, SAP, and ServiceNow, ensuring employee records remain accurate, complete, and compliant throughout the employee lifecycle. The role is primarily transactional HR data processing and is not focused on recruiting or benefits analysis. The position is a contract role based fully onsite in San Diego, California.
Requirements
- At least 2 years of experience performing human resources duties.
- High-volume data entry experience.
- Experience using an HRIS software system.
- Basic experience with Microsoft Suite applications.
- Attention to detail and the ability to maintain accurate employee records and handle confidential information.
Nice To Haves
- Experience with intermediate Excel functions.
Responsibilities
- Process high-volume employee lifecycle transactions in SuccessFactors Employee Central and SAP, including hires, rehires, transfers, promotions, compensation changes, organizational changes, and terminations.
- Manage 30–40 ServiceNow HR cases per day by reviewing documentation, determining appropriate actions, and resolving cases accurately and promptly.
- Validate employee master data, organizational assignments, compensation details, and effective dates before and after data entry.
- Perform post-transaction quality checks, reconcile data across HR systems, and identify and correct discrepancies or errors.
- Maintain audit-ready transaction documentation and comply with service level agreements, compliance requirements, and internal policies.
- Support audits and compliance reviews by providing accurate records, reports, and documentation related to HR transactions and data integrity.
- Partner with HR Services, Payroll, Benefits, Talent Acquisition, managers, and HR Centers of Excellence to support consistent employee data and seamless HR operations.
- Validate I-9 documentation and other employment eligibility records.
- Process employee transfers, organizational changes, pay changes, and other lifecycle events, ensuring related data is updated correctly and consistently.
- Follow best practices, provide feedback, and participate in process standardization, continuous improvement initiatives, and operational audits.
- Participate in and support training, including training lower-level staff on processes, systems, and quality standards as needed.
- Follow company policies, safety standards, and regulatory requirements while protecting confidential employee information.
- Maintain transactional productivity and quality, with work centered on HR data processing.
Benefits
- Medical insurance, if eligible.
- Dental insurance, if eligible.
- Vision insurance, if eligible.
- Critical illness, accident, and hospital coverage, if eligible.
- 401(k) retirement plan with pre-tax and Roth post-tax contributions available, if eligible.
- Voluntary life and AD&D insurance for employees and dependents, if eligible.
- Short- and long-term disability coverage, if eligible.
- Health Spending Account (HSA), if eligible.
- Transportation benefits, if eligible.
- Employee Assistance Program, if eligible.
- Time off or leave, including PTO, vacation, or sick leave, if eligible.
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
