HR Shared Services Coordinator

State of South Carolina•Lexington County, SC

About The Position

The HR Shared Services Coordinator is part of a three-person team at the South Carolina Department of Revenue (SCDOR). The role verifies and processes transactions related to time, leave, classification, benefits, and employment selection. Responsibilities span employee benefits, leave administration, classification and compensation, payroll, and hiring. The position works with employees, managers, supervisors, liaisons, the HR team, and the Training department, and requires careful handling of confidential information. The position includes onboarding and training to help the employee develop the knowledge and skills needed for the job. Flexible hours may be available between 7:00 a.m. and 6:00 p.m., Monday through Friday, for a 37.5-hour workweek. After one year of employment, the position may be eligible for remote work up to two days per week.

Requirements

A bachelor’s degree and relevant experience, or relevant experience or education substituted on a year-for-year basis with an approved equivalency by the Division of State Human Resources.
A valid driver’s license.
Academic degrees must be from an accredited institution of higher learning.
Customer-service commitment and interest in helping others.
Organization, attention to detail, and ability to prioritize tasks independently.
Ability to maintain extreme confidentiality and privacy.
Knowledge of HR principles, practices, laws, and regulations.
Diligence and persistence in following up and completing work.

Nice To Haves

HR program experience.
Experience entering and maintaining data in Citrix using SCEIS.
Knowledge of federal laws and State regulations affecting HR management.
Experience working with the State of South Carolina.
Experience with benefits including insurance, retirement, and leave.

Responsibilities

Assist with employee benefits, including insurance, retirement, deferred compensation, and workers’ compensation.
Process employee benefit enrollments and changes and assist with annual open enrollment.
Assist with providing retirement estimates and statements to employees.
Ensure federally mandated COBRA rights are offered.
Assist with onboarding in coordination with the HR team, new employees, and the Training department.
Assist with coordinating wellness events.
Serve as the SCDOR Time and Leave Coordinator.
Track and correct missing and unapproved time in SCEIS.
Track FMLA, agency leave pools, military leave, extended absences, leave without pay, and other types of leave.
Determine service dates for employees with prior State service.
Verify and enter personnel management actions into SCEIS.
Perform payroll audits.
Troubleshoot and answer questions about SCEIS transactions.
Assist managers, supervisors, and liaisons with interpreting classification and compensation policies and HR regulations.
Review position descriptions for accuracy.
Review and process hiring packets for selected candidates.
Create and coordinate offer letters.
Respond to requests for information and assistance.
Monitor temporary employee employment and ensure compliance with State HR Regulations.