HR Project & Change Manager
About The Position
JLL is hiring an experienced HR Project & Change Manager to join teams delivering large, complex, multi-year transformational projects. Projects may include HR technology implementations—such as HRIS, talent management platforms, and workforce planning tools—as well as organizational changes affecting people, structure, and HR service delivery. The role spans change management, communications, training, and project management, requiring flexibility across these disciplines and a focus on people-centered outcomes. A strong understanding of HR processes and the employee lifecycle is important; financial acumen for building business cases, particularly for workforce planning and HR service cost optimization, is beneficial. An HR background is also beneficial. The position is on-site in Chicago, Illinois. Candidates must be authorized to work in the United States without visa sponsorship. The stated expected compensation is 2,279,900.00–2,900,000.00 INR per year; final compensation depends on factors including qualifications, location, market conditions, and internal considerations. Applications are accepted on an ongoing basis until a candidate is identified.
Requirements
- Significant experience delivering complex HR project initiatives globally, including work across multiple countries, cultures, and regulatory environments.
- Ability to develop strategic change and project management approaches while also delivering operationally and understanding the practical realities of HR service delivery.
- Experience leading new HR system implementation projects, such as Workday or ServiceNow HR.
- Experience with organizational design changes and workforce transformations.
- Experience participating in projects across HR Centers of Excellence, including talent acquisition, learning and development, total rewards, employee relations, and HR operations.
- Strong understanding of HR data, analytics, and reporting requirements to support decision-making throughout the project lifecycle.
- Experience managing projects that affect the employee experience across the full employee lifecycle, from hire to retire.
- Must be authorized to work in the United States without visa sponsorship.
Nice To Haves
- Financial acumen for developing business cases, particularly for workforce planning and HR service cost optimization.
- Background in HR.
Responsibilities
- Manage project intake, scoping, and business case creation.
- Create and track project timelines and plans.
- Develop project governance.
- Manage projects end to end.
- Manage project meetings and track actions.
- Maintain project documentation and provide reporting.
- Identify and mitigate risks, issues, and decisions.
- Identify project connections and interdependencies.
- Support user acceptance testing (UAT).
- Develop the overall change management plan and approach.
- Lead and execute project change management efforts and support the transition to business as usual at project conclusion.
- Develop impact analyses for changes to processes, systems, roles, behaviors, and skills, and use the analyses to inform communication and engagement plans.
- Define and assess key stakeholders and create and execute plans to engage supporters and resisters.
- Support planning and execution of adoption and sustainability plans, including measures of success.
- Consolidate change risks across workstreams and escalate them to the Program Sponsor and/or Program Manager as appropriate.
- Consult with and coach project teams on change management, sharing best practices and methodology.
- Identify and manage anticipated and persistent resistance and establish mitigation plans.
- Document and communicate overall program change management status and risks on an agreed cadence.
- Coach project teams on change management and provide guidance for ad hoc projects as needed.
Benefits
- 401(k) plan with matching company contributions.
- Comprehensive medical, dental, and vision care.
- Paid parental leave at 100% of salary.
- Paid time off and company holidays.
- Early access to earned wages through Daily Pay.
- Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
