Release Manager

TEKsystems•Charlotte, NC

20h•$65 - $65•Hybrid

About The Position

Responsible for planning, coordinating, and delivering defined deliverables, typically involving multiple teams or a project or smaller program. Communicates work objectives, coordinates delivery, manages risks, ensures compliance with standards, and provides end-to-end visibility into deliverable health. Ensures execution and delivery meet client expectations for functionality, quality, timeline, and cost. Coordinates delivery routines such as kick-offs, status reviews, stakeholder meetings, change controls, and tollgates; plans dependencies across teams; facilitates risk and dependency management and impediment removal; and promotes cross-organizational communication and collaboration. Gathers status updates for stakeholders and leadership about delivery, risks, issues, and schedules. Aligns execution with requirements by working with sponsors and stakeholders, ensures compliance with Enterprise Change Management standards, and supports resource planning. This is an individual contributor role. The position is a contract role based in Charlotte, North Carolina, with a hybrid schedule requiring three days in the office. Local candidates must be able to interview onsite.

Requirements

At least 10 years of end-to-end project/change management experience.
Release and change manager experience.
Strong project management skills and ability to lead a team and drive results.
Analytical and problem-solving skills.
Excellent oral and written communication skills.
Excellent time management and prioritization skills.
Strong project financial management skills.
Proficiency in Microsoft Word, PowerPoint, and Excel.
Experience with ServiceNow.

Nice To Haves

Experience in project management, problem management, and incident management.
Hands-on experience handling and reviewing changes as a Change Manager.
Experience with BMC Remedy and ServiceNow.
Experience reviewing project documents.
Hands-on experience with Jira.
Understanding of Agile Scrum and Kanban processes.
Project management and test estimation experience.

Responsibilities

Plan, coordinate, and deliver defined project or program deliverables across multiple teams.
Communicate work objectives, coordinate delivery, manage risks, ensure standards compliance, and provide end-to-end visibility into deliverable health.
Ensure delivery meets client expectations for functionality, quality, timeline, and cost.
Coordinate and facilitate kick-offs, status reviews, stakeholder meetings, change controls, tollgates, and other delivery routines.
Plan and coordinate delivery dependencies across multiple teams; facilitate dependency and risk management and remove impediments.
Promote communication and collaboration across organizations to support completion and timelines.
Gather and communicate delivery, risk, issue, and schedule status updates to stakeholders and leadership.
Work with sponsors and stakeholders to ensure execution aligns with deliverable requirements.
Ensure deliverables comply with Enterprise Change Management standards.
Support resource planning for delivery and execution.
Guide projects through all phases, ensuring standards and processes are followed, documentation is completed, and tracking systems are updated.
Develop and manage project plans.
Identify, assign, track, escalate, and resolve issues.
Schedule and facilitate regular progress and status meetings and ad hoc topical meetings; prepare agendas and document minutes and action items.
Provide project status and metrics or escalate issues to senior leaders and executives.