Change/Release Coordinator (Configuration & Change Management)

Maximus

8d • $80,000 - $95,000 • Onsite

About The Position

Maximus is seeking a Change/Release Coordinator to support a federal client and its mission-critical systems. The coordinator oversees the lifecycle of IT system changes and software product releases, ensuring standardized methods and procedures are used to handle changes and deployments efficiently while minimizing impacts on service quality. The role works with development teams, system administrators, information security personnel, and operations stakeholders to align deployment schedules and maintain environment integrity.

This is an onsite position in Annapolis Junction, Maryland. An active Secret clearance and U.S. citizenship are required. The contract supports systems requiring 24x7x365 uptime, and the employee must be willing and able to meet recall requirements, including participation in a rotational on-call schedule.

Requirements

• Active Secret clearance.
• U.S. citizenship, due to contract requirements.
• At least 3 years of experience in configuration management, change management, or related IT service management disciplines.
• Experience administering and maintaining configuration baselines, system documentation, and change control processes.
• Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, Teams, and SharePoint.
• Hands-on experience using configuration and change management tools to support system lifecycle and operational governance.
• Willingness and ability to meet recall requirements, including participation in a rotational on-call schedule.
• Strong interpersonal and organizational coordination skills.
• Ability to negotiate scheduling priorities and manage competing resource demands.
• Familiarity with ITSM tools such as ServiceNow or Jira Service Management, and with CI/CD pipelines.

Responsibilities

• Coordinate, schedule, and facilitate regular Operational Change Control Board meetings to review, evaluate, and prioritize pending change requests.
• Review change artifacts to verify risk assessments and rollback plans are appropriate and operational security postures will not be degraded before implementation.
• Monitor compliance with the organization's Configuration Management and Change Management policies.
• Update, manage, and distribute the production change calendar to minimize schedule conflicts across environment tiers.
• Communicate upcoming system maintenance, scheduled outages, and post-change status updates to technical teams and business stakeholders.
• Manage the release calendar and align deployment windows across operational components and software engineering teams.
• Work with system owners, managers, and development leads to ensure release readiness packages, including rollback plans and verification tests, are prepared.
• Lead pre- and post-implementation reviews for major or failed releases to identify lessons learned and improve delivery playbooks.
• Conduct status accounting and maintain documentation of configuration items affected by changes throughout their lifecycle.
• Maintain and track metrics such as change success rates, emergency change frequency, and release cycle times.
• Coordinate technical developers and business leaders, negotiate scheduling priorities, and manage competing resource demands.
• Perform other tasks as assigned.

Benefits

• Health insurance coverage
• Life insurance
• Disability insurance
• Retirement savings plan
• Paid holidays
• Paid time off
• Short- and long-term incentives may be available, along with program-specific awards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed