Senior Manager, Oracle HCM Support

Digital Realty•Dallas, TX

1d•$140,000 - $180,000

About The Position

The HR Platforms Lead is a hands-on technology leader responsible for advancing a portfolio of platforms and capabilities that enable critical HR and employee experiences. Oracle Cloud HCM is a significant part of the portfolio, and strong Oracle HCM expertise is essential, while the role also spans a broader HR technology landscape. The role partners closely with HR to identify opportunities, shape solutions, modernize processes, and deliver technology that improves how employees and HR work. It combines product leadership, solution delivery, technical depth, and operational ownership, with an emphasis on proactively solving problems, simplifying processes, and turning ideas into scalable solutions.

Requirements

Significant experience with Oracle Cloud HCM, including the functional and technical depth to evaluate solutions and guide teams.
Broad understanding of HR processes and enterprise HR technology.
Experience leading a technology platform, product, capability, or significant portfolio of work.
Demonstrated ability to translate business problems into effective, scalable technology solutions.
Experience working across enterprise applications, integrations, data, and business processes.
Strong problem-solving, decision-making, communication, and stakeholder partnership skills.
Experience leading employees, contractors, consultants, technology partners, or cross-functional teams.
Ability to challenge conventional approaches and introduce new ideas while balancing reliability, security, and practicality.

Nice To Haves

Experience across multiple Oracle HCM functional areas, security, integrations, APIs, or Oracle Integration Cloud.
Experience with broader HR platforms, HR data and analytics, identity and employee lifecycle processes, workflow automation, AI, employee self-service technologies, or product-oriented/agile technology delivery.

Responsibilities

Lead the evolution and continuous improvement of HR platforms and capabilities, with significant responsibility for Oracle Cloud HCM.
Partner with HR product owners to identify opportunities, establish priorities, and translate business needs into meaningful technology solutions.
Proactively bring technology expertise and new ideas into discussions and identify opportunities rather than simply responding to requests.
Challenge existing processes and requirements and recommend simpler, more scalable, and innovative approaches.
Lead solutions from concept and design through delivery, adoption, and ongoing improvement.
Consider platforms, integrations, data, automation, AI, and employee experiences when solving business problems.
Provide functional and technical leadership across platform configuration, integrations, testing, releases, and production operations.
Lead employees, contractors, consultants, and technology partners aligned to the portfolio.
Partner with Data, Identity and Access Management, Security, and other technology teams on cross-organizational solutions.
Identify and address technical debt, recurring issues, and manual processes, and pursue automation opportunities while building a culture of ownership, curiosity, experimentation, and continuous improvement.