HR Operations Specialist

Ichor•Austin, TX

About The Position

The HR Operations Specialist supports employee lifecycle transactions, HR systems and data integrity, workforce reporting, compliance, payroll and benefits coordination, talent acquisition operations, employee and manager service delivery, and process improvement. The role works across HR, Payroll, Benefits, Compensation, Talent Acquisition, external vendors, and business partners to ensure accurate records, coordinated processes, and effective issue resolution. Critical and systems thinking are central to the position: the specialist is expected to assess information, understand downstream impacts across connected processes, identify root causes, and weigh risk, compliance, employee impact, and business needs.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.
  • Approximately 3–5 years of related human resources experience, including HR operations, HRIS, or workforce reporting.
  • Hands-on experience with HRIS platforms; Oracle HCM experience is strongly preferred, including transactions, data management, and reporting.
  • Ability to work with data, build and validate reports, and translate findings into insight; intermediate to advanced Excel and reporting skills.
  • Ability to exercise discretion and independent judgment, handle ambiguity, and know when to escalate.
  • Clear, professional written and verbal communication skills and ability to build trust with employees, managers, and HR partners.
  • Strong attention to detail and time management, with ability to prioritize competing demands and deliver accurate work on deadline.
  • Initiative, curiosity, adaptability, and willingness to learn new systems, tools, and ways of working.
  • Proficiency with Microsoft Office and working knowledge of employment law and HR compliance fundamentals.

Nice To Haves

  • Familiarity with Power BI.
  • Oracle HCM experience.
  • Experience in a multi-site, global, or manufacturing/technology environment.
  • Experience in a structured HR service model.
  • HR certification such as PHR, SPHR, or SHRM-CP.

Responsibilities

  • Execute and quality-check hires, transfers, promotions, status changes, terminations, onboarding, and offboarding, including activity for contingent and international workers while observing co-employment boundaries.
  • Maintain and safeguard employee and organizational data in Oracle HCM and connected systems; validate data, investigate errors, and support testing, enhancements, and workflow improvements.
  • Produce, validate, and interpret recurring and ad hoc workforce reports, including headcount, turnover, and organizational change; use Oracle and Power BI reporting and dashboards, automate reporting where possible, and communicate findings and recommendations.
  • Prepare required governmental and regulatory reports, maintain documentation and records, and support audits and internal controls.
  • Coordinate with Payroll, Benefits, Compensation, and external vendors to review inputs, support enrollment and annual compensation planning, validate eligibility and data in Oracle, and resolve discrepancies.
  • Support requisition, selection, and onboarding processes and related reporting; administer contractor and consulting agreements with Talent Acquisition and the business.
  • Serve as a point of contact for employees, managers, and HR colleagues on policy, process, and employment questions; resolve routine matters, use judgment on less routine issues, and escalate complex or sensitive issues with appropriate context.
  • Document procedures, identify opportunities to simplify, standardize, and automate work, contribute to HR projects and transformation initiatives, and share knowledge with peers.
  • Evaluate information and assumptions, understand connections among HR, payroll, benefits, finance, and business processes and systems, identify root causes and patterns, recommend durable fixes, and weigh risk, compliance, and employee and business impact.

Benefits

  • Three weeks of paid time off annually, accruing from the first day.
  • United Healthcare medical plans for individuals and families, available from the first day of hire.
  • Dental, vision, and disability insurance.
  • Employee Stock Purchase Plan with a 15% stock discount through payroll deductions.
  • 401(k) with a 50% company match on contributions up to 8%, with immediate vesting.
  • Nine company holidays plus a floating holiday.
  • Tuition reimbursement of up to $7,500 per year for approved professional development.
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