HR Operations Specialist

Rosendin•Sterling, VA

3d•$25 - $33

About The Position

The HR Operations Specialist executes complex HR work requiring system expertise, compliance knowledge, independent judgment, and accuracy. The role serves as an escalation point for HR administrators and ensures transactions are processed correctly before affecting payroll, legal matters, or employee records. It manages multiple complex workstreams across payroll, benefits, leave, Workday transactions and data integrity, compliance and legal support, vendor and contingent worker administration, total rewards, and learning and development. Additional responsibilities may be assigned based on team needs.

Requirements

2–4 years of experience in an HR operations, HRIS, or HR coordinator role.
Strong Workday HCM experience, including transaction processing, data entry, and reporting.
Demonstrated knowledge of leave administration, payroll processes, and benefits operations.
Working knowledge of FMLA, ADA, COBRA, and applicable state leave laws.
Strong attention to detail and ability to understand the downstream consequences of errors.
Ability to manage multiple active cases and transactions simultaneously with a high degree of accuracy.
High professional discretion when handling sensitive employee, legal, and compliance matters.
Excellent written and verbal communication skills.
1–2 years of experience in HR support, administrative coordination, or a related role; education, training, and relevant experience may be combined.

Nice To Haves

Bachelor's degree in Human Resources, Business, or a related field preferred.

Responsibilities

Process complex payroll transactions, including garnishments, final checks, officer medical, tuition reimbursement, and payroll corrections; partner with Payroll on escalated issues.
Manage benefits life event processing, troubleshoot issues, administer vendor portals, and resolve escalated benefits questions.
Manage leave cases, including leave-of-absence documentation, FMLA eligibility tracking, workers compensation, and coordination with HRBPs and Payroll.
Process complex Workday transactions, including hires, terminations, transfers, compensation changes, promotions, job changes, and position management.
Review and audit transactions for accuracy and correct errors before they affect payroll or reporting.
Manage the Workday inbox and ServiceNow ticket queue for complex cases requiring system access or compliance judgment.
Support employee relations documentation, investigation coordination, and accommodation request processing with the HR Ops Lead, HRBPs, and Legal.
Coordinate H1-B immigration cases and attorney communications, while maintaining filing deadlines.
Compile and manage personnel records for legal requests, ensuring appropriate handling and custodian sign-off.
Process vendor invoices, manage the contingent worker tracker, and support contingent worker onboarding and offboarding in Workday.
Administer total rewards programs, including referral bonuses, service awards, car allowance, and ESOP processing.
Conduct recurring compliance and data audits across payroll, I-9s, onboarding, leave, and Workday data quality.
Deliver HR-related training, manage training assignments in Workday, and track and report training compliance.
Support ROOT program facilitation and learning and development event coordination.