HR Operations Specialist

Rosendin•Sterling, VA

About The Position

The HR Operations Specialist executes work requiring system expertise, compliance knowledge, and independent judgment. The role serves as an escalation point for HR administrators and ensures transactions are processed accurately before they affect payroll, legal matters, or employee records. It requires a strong understanding of HR processes, exceptional accuracy, and the ability to manage multiple complex workstreams simultaneously. The specialist handles complex payroll, benefits, and leave processing; complex Workday transactions and data-integrity reviews; compliance, legal, and employee-relations support; vendor, contingent-worker, and total-rewards administration; and learning and development support. Additional responsibilities may be assigned based on team needs.

Requirements

2–4 years of experience in an HR operations, HRIS, or HR coordinator role.
Strong Workday HCM experience, including transaction processing, data entry, and reporting.
Demonstrated knowledge of leave administration, payroll processes, and benefits operations.
Working knowledge of FMLA, ADA, COBRA, and applicable state leave laws.
Strong attention to detail and understanding of the downstream consequences of errors.
Ability to manage multiple active cases and transactions simultaneously with a high degree of accuracy.
High professional discretion when handling sensitive employee, legal, and compliance matters.
Excellent written and verbal communication skills.
1–2 years of experience in HR support, administrative coordination, or a related role; experience may be a combination of education, training, and relevant experience.

Nice To Haves

Bachelor’s degree in Human Resources, Business, or a related field preferred; a combination of education and experience is accepted.

Responsibilities

Process complex payroll transactions, including garnishments, final checks, officer medical, tuition reimbursement, and payroll corrections; partner with Payroll on escalated issues.
Manage benefits life-event processing, troubleshooting, and vendor portal administration; serve as the escalation point for benefits questions that the Admin team cannot resolve.
Own leave case management, including leave-of-absence documentation, FMLA eligibility tracking, workers’ compensation, and coordination with HRBPs and payroll.
Process complex Workday transactions, including hires, terminations, transfers, compensation changes, promotions, job changes, and position management.
Review and audit transactions for accuracy, and identify and correct errors before they cause downstream payroll or reporting impact.
Manage the Workday inbox and ServiceNow ticket queue for complex cases requiring system access or compliance judgment.
Support employee-relations documentation, investigation coordination, and accommodation request processing with the HR Ops Lead, HRBPs, and Legal.
Coordinate H-1B immigration cases and attorney communications, maintaining compliance with filing deadlines.
Compile and manage personnel records for legal requests, ensuring appropriate handling and custodian sign-off.
Process vendor invoices, manage the contingent-worker tracker, and support contingent-worker onboarding and offboarding in Workday.
Administer total-rewards programs, including referral bonuses, service awards, car allowance, and ESOP processing.
Conduct recurring compliance and data audits across payroll, I-9s, onboarding, leave, and Workday data quality.
Deliver HR-related training, manage training assignments in Workday, and track and report training compliance.
Support ROOT program facilitation and learning and development event coordination.