HR Manager

DOLPHIN HOTEL MANAGEMENT•Rancho Mirage, CA

14d•$80,000 - $90,000•Onsite

About The Position

The Human Resources Manager supports the daily operations of the Human Resources department and fosters a positive associate experience aligned with Marriott and Westin brand standards. The role partners with resort leaders to support recruitment, onboarding, associate relations, training, benefits administration, performance management, compliance, and employee engagement. The manager serves as a resource for associates and leaders and administers HR programs in compliance with federal, state, and local employment laws. The position reports to the Director of Human Resources and supports all resort departments. The position is based at the Westin Rancho Mirage Golf Resort and Spa in Rancho Mirage, California. The work environment includes office and operational areas of the resort, and the manager must be available to support a 24-hour hospitality operation. Occasional evening, weekend, or holiday work may be required as business needs dictate.

Requirements

Fluent Spanish speaking ability.
At least one year of Human Resources management or supervisory experience.
Working knowledge of California employment laws, wage and hour regulations, leave laws, harassment prevention, and employee relations practices.
Experience with HRIS, payroll, applicant tracking, and timekeeping systems.
Strong interpersonal, communication, and conflict-resolution skills.
Ability to handle sensitive information professionally and confidentially.
Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
Ability to work independently and partner effectively with leaders and associates at all levels.
Strong employee relations and problem-solving capabilities.
Excellent verbal and written communication skills.
Sound judgment and ability to maintain confidentiality.
Strong organizational and time-management skills.
Ability to manage multiple priorities in a fast-paced resort environment.
Customer-service mindset and passion for delivering exceptional associate experiences.
Ability to influence and build strong working relationships across departments.
Ability to sit, stand, and walk for extended periods.
Ability to occasionally lift up to 25 pounds.
Ability to attend meetings and events in various areas of the resort.
Ability to operate standard office equipment.

Nice To Haves

Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or a related field preferred.
Previous hospitality, hotel, resort, or service-industry experience highly preferred.

Responsibilities

Support Human Resources functions including recruitment, onboarding, benefits, training, employee relations, recognition programs, and compliance initiatives.
Assist department leaders with performance management, coaching, corrective action, investigations, and conflict resolution.
Coordinate recruitment by posting positions, screening applicants, scheduling interviews, conducting reference checks, and supporting hiring managers.
Facilitate new-hire orientation and onboarding programs.
Maintain accurate and confidential employee records and HRIS data.
Support benefits administration, leave management, workers’ compensation, and accommodation processes.
Ensure compliance with Marriott standards, company policies, California labor laws, and applicable federal employment regulations.
Assist with payroll-related inquiries, timekeeping audits, and associate status changes.
Coordinate and track required training programs, certifications, and compliance education.
Partner with resort leadership on associate engagement, recognition, retention, and culture initiatives.
Conduct workplace investigations and document findings objectively and professionally.
Prepare HR reports, metrics, and analytics as requested.
Represent Human Resources at resort meetings, events, and associate functions.
Maintain strict confidentiality regarding personnel and business matters.
Perform other duties as assigned.