HR Manager

Family Dollar•Maquoketa, IA

7d•Onsite

About The Position

The HR Manager leads the human resources function at a busy, multi-shift Family Dollar distribution center in Maquoketa, Iowa. The role provides strategic and tactical HR guidance to the facility’s operational leadership team, leads a team of HR professionals, and partners with the business to develop and execute plans for success. The HR Manager also serves as a local community brand ambassador and supports a complex, automated, high-volume retail distribution operation. The position covers the full HR generalist scope, including staffing, employee relations, leadership and associate development, training, performance management, compliance, investigations, engagement, succession planning, and workplace safety. The HR Manager analyzes workforce and operational data, recommends solutions to improve efficiency and reduce costs and risks, and helps maintain a positive, union-free work environment. The role requires confidentiality, independent judgment, collaboration across the distribution center and corporate partners, and occasional out-of-town travel.

Requirements

Bachelor’s degree or equivalent work experience.
At least 5 years of HR management experience supporting a light industrial workforce.
Experience supporting a client group of at least 200 associates.
Knowledge of state and federal employment and labor laws and regulations.
Ability to work effectively in a team environment and manage hourly and salaried team members.
Ability to work flexible shift schedules and with limited supervision.
Working knowledge of Microsoft Office products and HRIS systems.
Strong leadership, administrative, organizational, communication, analytical, and project-management skills, with attention to detail.
Ability to gather, interpret, and communicate information and develop, document, and implement solutions.
Previous supervisory experience and in-depth knowledge of HR functions and employment law.
Sound, timely independent decision-making, creative problem-solving, good judgment, and accountability.
Ability to travel out of town occasionally.

Nice To Haves

Seven years of experience leading HR for a large-volume, complex retail distribution or fulfillment center.
Experience supporting a client group of at least 400 associates across multiple shifts.
Bachelor’s degree in Human Resources or Business Administration, or SPHR certification, together with five years of progressively responsible HR generalist experience.
Training experience.

Responsibilities

Lead the HR function at a distribution center and advise and influence its senior leaders on people matters.
Lead HR objectives and continuous-improvement efforts at the facility.
Advise leaders on leadership development, engagement, staffing strategy, succession planning, training, performance management, and compliance.
Lead initiatives to foster a positive, union-free work environment.
Guide leaders in administering policies and procedures fairly and consistently, and ensure compliance with company policies and applicable employment laws.
Lead facility onboarding and training and help leaders build engaged teams.
Develop leaders, establish development routines, and ensure effective succession planning.
Lead hourly and exempt staffing, develop sourcing strategies and candidate pools, improve time to fill, and partner with Talent Acquisition on hard-to-fill and senior positions.
Resolve employee-relations issues with associates and leaders.
Collaborate with corporate and distribution-center partners and participate in network continuous-improvement initiatives.
Analyze turnover, productivity, attendance, and safety data; recommend and initiate solutions to reduce costs and risks and improve efficiency.
Create and maintain a performance culture.
Conduct internal investigations, including harassment, theft, and EEOC matters, and recommend actions based on findings.
Build community relationships, maintain a positive employment brand, and monitor local issues affecting the distribution center.
Reduce workers’ compensation and accident or incident costs by promoting workplace safety programs and a safety-conscious workforce.
Facilitate communication and idea-sharing between leaders and associates.
Lead, guide, and direct hourly and salaried HR associates.
Maintain confidentiality and participate in or lead teams while also working independently.