HR Manager

City of Manchester•Manchester, MO

3d•Onsite

About The Position

The HR Manager organizes, coordinates, and administers the City’s human resources programs, policies, and workforce strategies. The role oversees recruitment and selection, classification and compensation, civil service administration, benefits, employee and labor relations, performance management, training and development, employee records, investigations and disciplinary matters, engagement and wellness initiatives, and HR compliance. The HR Manager advises City leadership and department heads on personnel matters, supports workforce planning, coordinates vendors and outside resources, maintains the compensation plan, and promotes fair, consistent, legally compliant, and effective personnel practices. The position reports directly to the City Administrator and presently does not supervise other employees, although the role may evolve to include employee oversight or direction based on the City’s needs. Work is performed in person. The position involves prolonged sitting, computer and office-equipment use, communication by telephone and in person, and occasional handling of average-weight objects and movement around the office to access files and machinery. Responsibilities include strengthening organizational culture and employee engagement; managing labor relations and grievances; overseeing compensation, classification, benefits, staffing, and professional development; advising on employment-law compliance and working with external counsel; developing and maintaining HR policies and systems; coordinating vendors; conducting orientations and enrollment; maintaining personnel and related records; managing training, employee programs, and communications; conducting investigations and supporting performance management; administering the drug-and-alcohol-free workplace program; and implementing useful HR technology. The job description notes that duties are not limited to those listed and may include other job-related duties as requested.

Requirements

Bachelor’s degree in human resources management or a closely related field.
At least 2 years of human resources experience involving recruiting, assessments, compensation, labor relations, and related HR work.
Valid Missouri State driver’s license for driving between locations.
Knowledge of human resources management principles, practices, programs, and generalist administration.
Knowledge of municipal government and public-sector and civil service HR administration.
Knowledge of applicable federal, state, and local labor and employment laws, regulations, ordinances, policies, procedures, and contract requirements.
Knowledge of recruitment, selection, interviewing, testing, assessment, preemployment, onboarding, and workforce planning practices.
Knowledge of job analysis, classification, compensation, pay structures, market benchmarking, compensation studies, and civil service compensation administration.
Knowledge of employee benefits and insurance administration, including enrollment, renewals, vendor coordination, and employee communications.
Knowledge of employee and labor relations, grievances, conflict resolution, investigations, discipline, and workplace concerns.
Knowledge of performance management, training, professional development, succession planning, employee engagement, recognition, wellness, and organizational culture.
Skill in developing, researching, interpreting, administering, and updating HR policies, programs, systems, and workforce initiatives.
Ability to interpret and explain laws, regulations, contracts, policies, and procedures and provide HR guidance to management.
Skill in conducting investigations, interviews, research, studies, and analysis and developing personnel and staffing recommendations.
Proficiency with HR software and technology and maintaining accurate, confidential personnel records and reports.
Ability to communicate effectively and build productive working relationships with leadership, employees, applicants, vendors, consultants, brokers, agents, outside counsel, and other stakeholders.
Ability to organize multiple assignments and deadlines, adapt to unexpected events, exercise judgment and discretion, maintain confidentiality, and work independently.

Responsibilities

Cultivate and enhance organizational culture and implement initiatives to improve employee engagement and satisfaction.
Promote accountability and adherence to staff expectations and established standards.
Manage labor relations processes and handle grievances fairly and equitably.
Oversee and recommend updates to the compensation system; manage civil service job classification and periodic reviews.
Administer employee benefits plans and support employees during enrollment.
Collaborate with department heads on staffing plans, staffing recommendations, and professional development aligned with City objectives.
Provide guidance on HR and employment-law matters and collaborate with external counsel as needed.
Research, draft, maintain, and administer HR policies, procedures, programs, and systems.
Maintain the City’s civil service compensation plan, conduct compensation studies, and complete biannual updates.
Coordinate with external vendors, consultants, brokers, and agents.
Conduct new employee orientations, manage related documentation, and oversee enrollment.
Maintain employee files, accident injury reports, applicant files, and other records in compliance with applicable requirements.
Design and conduct HR projects, coordinate studies, and organize training sessions, workshops, and classes.
Coordinate employee activities, meetings, communications, recognition programs, and events.
Conduct interventions and investigations as directed by the City Administrator; analyze staffing issues and advise on performance management.
Oversee the City’s drug-and-alcohol-free workplace program.
Monitor HR technology developments and implement solutions to improve HR operations.
Collaborate with the Communications Specialist on a quarterly employee newsletter.
Perform other job-related duties as requested, subject to applicable laws.