HR Manager

Big City Optical•Chicago, IL

About The Position

The HR Manager leads human resources operations and supports a positive, compliant, and high-performing workplace. The role oversees employee relations, performance management, training, benefits administration, policy implementation, and HR compliance, while partnering with leadership to align people strategies with business goals.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field; equivalent experience may be considered.
  • At least 5 years of progressive HR experience, including experience supporting managers and employees.
  • Strong knowledge of employment laws, HR best practices, employee relations, benefits administration, and performance management.
  • Ability to handle confidential information with professionalism and discretion.
  • Excellent communication, problem-solving, organizational, and interpersonal skills.
  • Proficiency with HRIS systems, payroll platforms, and standard workplace technology.

Responsibilities

  • Develop, implement, and maintain HR policies, procedures, and programs that support company objectives and workplace compliance.
  • Manage full-cycle recruitment, including job postings, hiring processes, and onboarding.
  • Advise employees and managers on HR policies, employee relations, conflict resolution, and workplace concerns.
  • Oversee performance management, including goal setting, performance reviews, coaching, and employee development plans.
  • Administer compensation, benefits, leave, and employee records in accordance with company policy and applicable employment laws.
  • Identify training needs and coordinate learning and development initiatives to improve employee performance and engagement.
  • Partner with leadership on workforce planning, retention strategies, succession planning, and organizational development.
  • Ensure compliance with federal, state, and local employment regulations and maintain accurate HR documentation.
  • Track HR metrics and prepare reports on staffing, turnover, engagement, compliance, and performance trends.
  • Promote a respectful, inclusive, and professional workplace culture aligned with company values.
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