HR Manager

Ko-Kwel Casino Resort Coos Bay•North Bend, OR

14d

About The Position

The HR Manager is a trusted partner and culture champion who builds relationships with leaders and team members to foster an engaging, service-focused work environment. The role provides guidance on HR matters, coaches managers and team members, and may lead assigned HR support team members to ensure efficient operations and excellent service. Responsibilities include delivering HR programs with department leaders, addressing employment relations matters, maintaining legal and policy compliance, supervising and training HR support staff, managing unemployment claims, and supporting employee engagement and recognition. The HR Manager also oversees onboarding presentations, employment action forms, exit processes, HRIS reporting, and recurring employee status reports. The position provides backup support across HR functions and helps maintain a safe, clean, and welcoming environment. The role requires availability to work weekends, holidays, and evenings when the casino is busy. Work includes sitting and being on one’s feet, handling tools and equipment, and making sound decisions under pressure. The casino environment may expose employees to secondhand smoke.

Requirements

High school diploma or GED required.
Five years of work experience in a human resources management capacity, with experience across a broad range of HR areas including recruitment, employee relations, HR processes and HRIS, benefits, and leaves.
Above-average understanding of federal employment law.
Strong interpersonal skills, including coaching, facilitation, and the ability to motivate and influence others.
Ability to multitask, maintain strong attention to detail, and meet deadlines.
Ability to work independently and as part of a team to accomplish objectives.
Proficiency in MS Office applications, with above-average Excel skills.
Experience using an HRIS system.
Professional appearance and excellent oral and written communication skills, including the ability to speak effectively in group and one-on-one settings.
Ability to promote a professional work ethic and maintain confidence, tact, and discretion.
Ability to communicate clearly and positively with guests and teammates.
Availability to work weekends, holidays, and evenings when business is busy.
Ability to spend time sitting and standing, handle tools and equipment, and make decisions under pressure.
Ability to work in a casino environment where secondhand smoke may be present.

Nice To Haves

Four-year degree in Human Resources Management, Organizational Development, Industrial Relations, or a related field; equivalent education, experience, and certification (PHR/SCP or THRP) will be considered.
Experience in the hospitality industry or another 24/7 organization.
Understanding of OSHA safety regulations.
Prior supervisory experience.
Paylocity product knowledge.

Responsibilities

Partner with department leaders to deliver HR programs and develop creative, goal-driven solutions.
Maintain knowledge of legal and policy requirements related to employee management, reduce risk, and implement compliance-focused changes as needed.
Independently manage and resolve employment relations matters, using sound judgment, timely triage, and stakeholder communication.
Coach managers and team members and provide constructive feedback and interventions.
Supervise assigned HR support staff and provide leadership, training, and ongoing support.
Manage unemployment insurance claims through the TPA, control costs, prepare leaders for hearings, and represent the company when required.
Plan and execute employee appreciation and recognition events with direct reports and the Engagement Committee, and lead the committee toward its objectives.
Create and deliver welcoming guidebook presentations for new hires.
Review action forms and process routine and non-routine changes by payroll deadlines, ensuring accuracy in areas such as pay equity, salary grades, and evaluation tracking.
Conduct sensitive exit interviews, process separation paperwork and regulatory notices on time, delegate routine exits, and use exit data to recommend retention improvements.
Maintain working knowledge of the HRIS and internal systems and identify opportunities to better use HR technology.
Generate routine and specialized HRIS reports as requested by HR leadership.
Compile and distribute weekly reports on terminations, transfers, and status changes by deadline, or delegate the work appropriately.
Provide backup support across the department and cross-train in HR functions to support continuity and flexibility.
Help maintain a safe, clean, and welcoming environment and report safety concerns to the Safety Committee.
Perform other duties as assigned.