HR Manager

Ko-Kwel Casino Resort Coos Bay•North Bend, OR

10d

About The Position

The HR Manager is a trusted partner and culture champion who builds relationships with leaders and team members to foster an engaging, service-focused work environment. The role provides HR guidance, coaching, problem-solving, and support for good people practices, and may supervise assigned HR support team members to ensure efficient operations and service. The HR Manager partners with department leaders to deliver HR programs, manages employment relations matters, supports compliance, oversees HR processes and reporting, and helps create a welcoming and professional workplace. The position is with Ko-Kwel Casino Resort, owned by the Coquille Indian Tribe.

Requirements

High school diploma or GED.
Five years of work experience in a human resources management capacity, with experience across a broad range of HR areas, including recruitment, employment relations, HR processes and HRIS, benefits, and leaves.
Above-average understanding of federal employment law.
Strong interpersonal skills, including coaching and facilitation, and the ability to motivate and influence others.
Ability to multitask, maintain strong attention to detail, and meet multiple deadlines.
Ability to work independently and as part of a team to accomplish objectives.
Proficiency in Microsoft Office applications, with above-average Excel ability.
Experience using an HRIS system.
Professional appearance and excellent oral and written communication skills for group and one-on-one interactions.
Ability to promote a professional work ethic and maintain confidentiality, tact, and discretion.
Ability to communicate clearly and positively with guests and teammates.
Availability to work weekends, holidays, and evenings when business is busy.
Ability to remain calm and make sound decisions under pressure, including when handling stressful situations or upset people.

Nice To Haves

Four-year degree in Human Resources Management, Organizational Development, Industrial Relations, or a related field; an equivalent combination of education, years of experience, and certification (PHR/SCP or THRP) will be considered.
Experience in the hospitality industry or another 24/7 organization.
Understanding of OSHA safety regulations.
Prior supervisory experience.
Paylocity product knowledge.

Responsibilities

Help maintain a safe, clean, and friendly environment for guests and team members, and report safety concerns to the Safety Committee.
Partner with department leaders to deliver HR programs and develop creative, goal-driven solutions.
Maintain knowledge of legal and policy requirements related to employee management, reduce risk, and implement compliance-focused changes as needed.
Independently manage and resolve employment relations matters of varying complexity, using sound judgment, timely triage, and communication with stakeholders.
Coach managers and team members and provide constructive feedback and interventions to support team effectiveness.
Supervise assigned HR support roles and provide leadership, training, and ongoing support.
Manage unemployment insurance claims through the TPA, control costs, prepare leaders for hearings, and represent the company when required.
Plan and deliver employee appreciation and recognition events with direct reports and the Engagement Committee, including quarterly and annual awards and holiday celebrations; lead the committee toward its objectives.
Create and deliver welcoming guidebook presentations for new hires.
Review action forms and process routine and non-routine changes by payroll deadlines, ensuring accuracy in areas such as pay equity, salary grades, and evaluation tracking.
Conduct sensitive exit interviews, process separation paperwork and regulatory notices on time, delegate routine exits, and use exit data to identify trends and recommend retention improvements.
Maintain working knowledge of the HRIS and internal systems, identify opportunities to better use HR technology, and generate routine and specialized reports as requested by HR leadership.
Compile weekly reports on terms, transfers, and status changes and distribute them by deadline or delegate their preparation.
Provide backup support across the HR department and cross-train in HR functions to support continuity and flexibility.
Perform other duties as assigned.