HR Manager
About The Position
Road America is seeking a dedicated Human Resources Manager to lead the organization’s HR function. This full-time, on-site role focuses on recruiting and hiring, onboarding, employee wellness and retention, compliance, benefits and leave administration, and upholding company policies and ethical standards. The role requires strong interpersonal communication and leadership skills to engage with the Board of Directors, upper management, employees, and external candidates. The HR Manager oversees talent acquisition and onboarding for full-time and seasonal positions; employee relations and culture; employment-law and industry-regulation compliance; benefits administration; workers’ compensation and safety follow-up; employee records; time tracking; performance reviews and goal setting; and seasonal staffing support at public weekend events.
Requirements
- SHRM-CP or PHR certification required.
- Bachelor’s degree or above required.
- Proven experience in Human Resources Management, preferably in a fast-paced or seasonal environment.
- Strong knowledge of HR laws, compliance, and best practices.
- Excellent communication and interpersonal skills, with the ability to interact across all organizational levels.
- Demonstrated leadership ability, including team supervision and conflict resolution.
- Ability to maintain confidentiality and handle sensitive employee issues professionally.
Responsibilities
- Scout prospective candidates for full-time and seasonal jobs through job fairs and other recruiting channels.
- Conduct interviews and evaluate qualified applicants; recommend candidates to move forward and manage full-cycle recruiting.
- Schedule interviews with internal teams, board members, and other participants as needed.
- Schedule and manage Road America’s annual job fair.
- Establish and manage onboarding processes and new employee orientations.
- Ensure employees reach internal milestones, including 30-, 60-, and 90-day check-ins, and complete the benefits period.
- Foster positive employee relations and maintain organizational culture.
- Formulate and recommend HR policies for hiring, training, compensation, benefits, and employee relations.
- Design and monitor HR functions for permanent and seasonal employees.
- Oversee disciplinary meetings, terminations, investigations, and exit interviews.
- Handle grievances and work-related complaints confidentially and in a structured manner.
- Maintain employee records and confidential HR files.
- Communicate work-related incidents and notifications to staff.
- Ensure compliance with employment laws and industry regulations.
- Administer benefits eligibility, enrollment, and termination.
- Provide guidance on compensation and benefits trends.
- Manage workers’ compensation claims, safety follow-up, and provider relations.
- Oversee distribution and updating of employee manuals, including state-specific versions.
- Monitor employee time tracking and communicate concerns to leadership.
- Manage the year-end performance review process and goal completion.
- Assist department leads with scheduling and annual performance reviews.
- Lead the goal-setting and approval process.
- Participate in public weekend events to support seasonal staffing needs, such as gates and camping.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
