HR DEPARTMENTAL MANAGER

Duke Careers•Durham, NC

3d•$63,948 - $109,786

About The Position

As the HR Departmental Manager, you'll play a critical leadership role in shaping an inclusive, high-performing workplace culture while supporting a division dedicated to advancing community engagement, research, and impact. In this role, you will serve as a trusted advisor to senior leadership, providing strategic guidance on workforce planning, employee relations, talent management, and organizational effectiveness. Your expertise will help foster an environment where employees can thrive, innovate, and make meaningful contributions to Duke's mission. Lead the full spectrum of human resources operations for Duke Community Affairs while driving strategic initiatives that strengthen organizational effectiveness, employee engagement, and workforce excellence. As a key member of the leadership team, you'll influence decision-making, guide transformative change, and develop innovative HR solutions that support both people and organizational success.

Requirements

Bachelor's degree in Human Resources, Business Administration, Public Administration, Organizational Leadership, or a related field, or an equivalent combination of education and experience.
Three years of business, administrative, or human resources experience with demonstrated exposure to HR functions such as employee relations, talent management, workforce planning, compliance, or organizational development.
Cover Letter
Resume
Three Professional References

Nice To Haves

Demonstrated success leading employee relations, workforce planning, and HR operations initiatives.
Experience advising senior leaders on complex organizational and workforce matters.
Previous supervisory, team leadership, or HR management experience.
Experience supporting organizational change initiatives and employee engagement programs.
Strong knowledge of workforce analytics and data-driven decision-making.

Responsibilities

Develop and implement human resources strategies that align with DCA's operational, research, and advancement priorities.
Partner with senior leaders to plan workforce needs, organizational design, position management, succession planning, and resource allocation.
Advise leadership on complex organizational, personnel, and workforce matters while ensuring compliance with university policies and standards.
Identify workforce trends, challenges, and opportunities, recommending proactive solutions that support organizational goals.
Manage HR-related external agreements and partnerships, including advisor and fellowship agreements.
Design and establish a centralized HR infrastructure that promotes consistency and operational excellence across DCA.
Lead initiatives that enhance employee engagement, professional development, and organizational effectiveness.
Guide change management efforts related to new programs, systems, processes, and organizational transitions.
Represent DCA in university-wide HR initiatives, including employee engagement efforts, inclusive excellence programs, and workforce transformation projects.
Provide expert consultation and leadership on employee relations matters, including performance management, workplace investigations, conflict resolution, and corrective actions.
Ensure equitable and consistent interpretation and application of HR policies and practices.
Identify systemic workplace concerns and implement strategies that strengthen culture, engagement, retention, and employee success.
Coach and develop leaders to enhance management effectiveness, accountability, and team performance.
Oversee recruitment, staffing, and talent acquisition activities to attract and retain exceptional talent.
Review and approve workforce transactions, including hiring actions, reclassifications, and compensation changes.
Partner with hiring managers to develop effective talent strategies and workforce planning solutions.
Maintain oversight of position management, organizational structures, and workforce data integrity.
Ensure accurate and compliant administration of HR operations, including personnel transactions, payroll coordination, position reconciliation, and reporting.
Monitor compliance with university policies, wage and hour regulations, and audit requirements.
Collaborate with university HR partners, including Compensation, Talent Development, Employee & Labor Relations, and HR Information Systems teams.
Establish, enhance, and monitor internal controls, workflows, and documentation standards.
Develop and present workforce reports, metrics, and insights to support strategic decision-making.
Utilize data analytics to identify trends and improve organizational performance.
Monitor and report workforce data, payroll information, and position-related metrics.
Perform other duties as assigned in support of departmental goals.
May supervise administrative personnel and student employees.
Provides division-wide leadership and guidance on human resources matters.
Serves as the primary liaison between Duke Community Affairs and central Duke Human Resources offices.