Departmental Human Resources Manager

County of Alameda • Oakland, CA

7d • Onsite

About The Position

Under general direction, to plan, organize, manage, and direct the human resources management program of a medium size County Department or Agency or in a larger size department serve as a first-line supervisor over Departmental Human Resources Officers and other multidisciplinary professional and support staff; to provide human resources expertise and workforce management consultation to agency/department executives; and to perform related duties as required. This is an advanced, journey-level classification located in medium or large sized departments/agencies and reports to a Chief Departmental Human Resources Administrator or a senior administrator. It is distinguished from the Chief Departmental Human Resources Administrator classification by its scope and complexity, and from the journey-level classification of Departmental Human Resources Officer by its level of responsibility to manage and direct the human resources activities of a medium-sized department or specialized program, or provide first line supervision to Departmental Human Resources Officers and other multi-disciplinary professional and support staff in a large agency.

Requirements

• Must be an Alameda County employee.
• Completed six months of continuous service following a regular appointment in the Alameda County classified service.
• Equivalent of two years of full time experience in the class of Departmental Human Resources Officer or in an equivalent or higher-level classification and performing human resources related activities in the Alameda County classified service.
• OR Possession of a Bachelor’s degree in a relevant field from an accredited college or university AND the equivalent of four years full time professional level human resources experience that provided a combination of the following experience: labor relations, interpreting labor agreements, handling of employee grievances and disciplinary actions, classification studies, compensation studies, or participation in the selection of employees for a variety of occupational classes.
• Two years of the required experience must have been in a supervisory capacity.
• Knowledge of Strategic Management, Management functions (Planning, Organizing, Directing & Controlling), Organizational analysis and development and leadership competencies.
• Knowledge of HR policies, programs, and services with Diversity imbedded.
• Knowledge of Public human resources administration including job analysis and position classification, conducting audits, wage and salary administration, recruitment and personnel selection, employer-employee relations, and training.
• Knowledge of Federal, State and local laws, rules and guidelines relating to the hiring process and other areas of human resources related activities.
• Knowledge of Internal workforce assessment techniques & employment policies, practices, and procedures.
• Knowledge of Successful recruiting strategies to attract diverse and high caliber candidates.
• Knowledge of Performance Management and Appraisal methods.
• Knowledge of Techniques to assess training program effectiveness, including use of applicable metrics.
• Knowledge of Labor relations laws, practices, and trends.
• Knowledge of Progressive discipline.
• Knowledge of Grievance resolution.
• Knowledge of Consultative and coaching skills with managers.
• Knowledge of Investigative and interview techniques.
• Knowledge of Relative Memorandums of Understanding for individual departments.
• Knowledge of State and Federal disability laws and leave provisions and regulations.
• Knowledge of County policies and procedures, administrative code, Civil Service Rules/Regulations.
• Knowledge of EEO concepts and guidelines for compliance relative to employee/applicant disabilities.
• Knowledge of Enforcing procedures, of workplace safety, health & security.
• Knowledge of Federal, State and Local workplace health, safety, security & privacy laws & regulations.
• Knowledge of Awareness of potential violent behavior and workplace violence conditions.
• Knowledge of Computer applications and hardware and software related to the work.
• Knowledge of Office administrative practices and procedures, including records management and the operation of standard office equipment.
• Ability to demonstrate commitment to the county’s mission, credo, and goals.
• Ability to collaborate with other agencies and departments to meet overall countywide needs while leveraging financial and other resources.
• Ability to use business acumen to build a strong organization that delivers results.
• Ability to use interpersonal skills to communicate effectively.
• Ability to promote personal and professional growth for self and others.
• Ability to provide the highest level of service delivery to diverse customers.
• Ability to work effectively as a member and leader of diverse teams.
• Ability to plan and organize workload.
• Ability to exercise management control.
• Ability to provide leadership.
• Ability to supervise staff.
• Ability to demonstrate interpersonal sensitivity.
• Ability to be flexible.
• Ability to create employee programs that will demonstrate to the community the organization’s commitment to Diversity.

Nice To Haves

• Completion of the Alameda County Management Academy “Management and Supervision Certificate Program” may substitute for six (6) months of the required qualifying experience for the internal patterns.
• Track records of successfully assisting, developing and maintaining a program of human resources management and administration including, recruitment/staffing, workforce planning, training and development, examination development and administration, employee selection, position classification, performance evaluations, affirmative action, disciplinary and grievance procedures and employee relations.
• Technically knowledgeable human resources practitioner who applies knowledge of Federal, State, local and/or private sector Human Resources laws, rules and regulations and who understands human resources programmatic terminology, procedures and practices, and who demonstrates continued exposure to current trends and developments in the field.
• Solid experience in managing work groups by instructing and advising subordinates, assigning, and delegating workload and tracking and evaluating performance with demonstrated expertise in successful team building by developing direction and structure for subordinates to facilitate accomplishment of identified goals.
• A sound decision maker with the ability to identify and understand complex problems and concepts, apply logical thinking and quantitative methods of gathering and analyzing information and exercise good judgment based on available data, design solutions to problems, formulate and articulate action plans proactively and collaboratively.
• A politically astute leader, possessing the skills necessary for identifying, navigating, and successfully interacting within the dynamics of local government while maintaining sensitivity to the competing needs of a wide variety of stakeholders; someone who aligns the organization’s vision and values by inspiring, advising and facilitating goal accomplishment.
• A resourceful advisor who seeks to understand problems and provide accurate and timely guidance to employees, contractors, managers, supervisors, and others seeking information about human resource related activities.
• A professional who is a detail oriented strategic thinker, who seeks, collects, and synthesizes information from a variety of sources to make recommendation; someone who develops collaborative relationships in an effort to facilitate and accomplish work goals who is adept in identifying opportunities and taking action to build strategic relationships to help achieve agency goals.
• An individual who is able to respond quickly in a changing environment and provide quality solutions to solve problems.
• A strong communicator, both orally and in writing, who clearly conveys information and ideas to a variety of individuals or groups; an individual who effectively presents and receives information and concepts and who actively listens to ensure understanding.
• An effective planner who organizes work activities, manages several tasks at once, and ensures that the work is completed efficiently.
• A problem solver, who identifies problems and uses logic, judgment, and data to evaluate alternatives and recommend solutions to achieve the desired organizational goals or outcomes.
• Someone who demonstrates a collaborative, eager spirit to actively participate as a member of a team.
• Someone who works effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or background.

Responsibilities

• Plan, organize, manage, and direct the human resources management program of a medium size County Department or Agency.
• Serve as a first-line supervisor over Departmental Human Resources Officers and other multidisciplinary professional and support staff in a larger size department.
• Provide human resources expertise and workforce management consultation to agency/department executives.
• Assist, develop, and maintain a program of human resources management and administration including recruitment/staffing, workforce planning, training and development, examination development and administration, employee selection, position classification, performance evaluations, affirmative action, disciplinary and grievance procedures and employee relations.

Benefits

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Basic Life Insurance
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Long-Term Care, Hospital Indemnity and Legal Services
• Employee Assistance Program
• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)
• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave
• Catastrophic Sick Leave
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1st United Credit Union

What This Job Offers

• Job Type: Full-time
• Career Level: Manager