HR Consultant

Asure Software • Tampa, FL

5d

About The Position

Asure’s HR Consultant maintains relationships with an assigned portfolio of clients across industries and company sizes, serving as their primary HR point of contact. The role develops and tracks client plans, manages competing priorities, conducts regular account reviews, documents client interactions, and uses HRIS tools to perform HR functions as directed. With leadership approval, the consultant may conduct on-site activities such as training, investigations, and new employee orientations.

The consultant advises clients on employment-law compliance and risk management, assesses HR practices, monitors regulatory changes, and reviews or develops handbooks, policies, and procedures. The role also supports investigations, agency charges, and audits; provides guidance on employee relations and people-management issues; and coaches business owners and managers toward practical, compliant decisions.

The position is responsible for delivering timely client solutions, resolving concerns, gathering feedback, identifying appropriate opportunities to expand services, and contributing to client renewal and retention. The consultant facilitates client training and collaborates with internal teams, including payroll and benefits, to provide a coordinated service experience. Asure describes its broader work as providing HCM software and services to help companies grow.

Requirements

• Bachelor’s degree in Human Resources, Business, or a related field, or equivalent experience.
• At least 5 years of progressive HR experience, including at least 2 years in a consulting, client-facing, or multi-site/multi-entity role.
• Strong working knowledge of employment law and HR compliance requirements.
• Ability to manage multiple clients, priorities, and deadlines simultaneously.
• Excellent written and verbal communication skills, including the ability to explain complex topics clearly to non-HR audiences.
• Proficiency with HRIS platforms, Microsoft 365, and CRM or ticketing tools.
• Discretion and professionalism in handling confidential information.
• Experience with multi-state employment compliance.
• Experience conducting workplace investigations.

Nice To Haves

• PHR, SPHR, SHRM-CP, or SHRM-SCP certification; alternatively, work to obtain a certification during the first year.
• Background in PEO, HR outsourcing, or consulting firms.
• Familiarity with payroll, benefits administration, and time and attendance systems.

Responsibilities

• Serve as the primary HR point of contact for an assigned portfolio of clients across varying industries and sizes.
• Prepare and maintain plans for each client that identify short- and long-term goals and how to meet them within Asure’s scope of service; report progress on a weekly or monthly basis based on service level.
• Prioritize and manage competing deadlines, requests, and projects across multiple accounts.
• Conduct regular client check-ins, account reviews, and strategic planning sessions.
• Maintain accurate records of client interactions, deliverables, and service history in the CRM or case management system.
• Use HRIS systems for HR functions as directed by clients.
• Organize and perform client on-site HR functions, such as training, investigations, and new employee orientations, and address immediate needs while on-site with leadership approval.
• Advise clients on compliance with FMLA, ADA, FLSA, EEO, OSHA, COBRA, ACA, and applicable state and local laws.
• Conduct HR compliance assessments, including audits, and provide findings with prioritized remediation plans.
• Monitor regulatory changes and proactively communicate their impact to clients.
• Review and develop employee handbooks, policies, and procedures.
• Support clients through investigations, agency charges, and audits, escalating to legal counsel when appropriate.
• Guide clients on employee classification, recordkeeping, and I-9 practices.
• Provide guidance on performance management, discipline, terminations, leaves of absence, and accommodations.
• Lead or support workplace investigations and recommend resolutions.
• Coach managers and business owners on effective, compliant people-management practices.
• Advise on compensation structures, job descriptions, and pay equity considerations.
• Deliver timely, accurate, practical solutions that meet or exceed service-level expectations.
• Gather client feedback, implement improvements, and report them to leadership when applicable.
• Identify opportunities to expand services and recommend solutions that fit client needs.
• Resolve client concerns and escalations promptly and professionally.
• Contribute to client renewal and retention efforts.
• Facilitate client training on topics such as harassment prevention, management essentials, and compliance.
• Partner with internal teams, including payroll and benefits, to deliver a seamless client experience.
• Contribute templates, best practices, and knowledge-sharing within the consulting team.
• Perform other duties as assigned to support Asure client needs.

Benefits

• Medical, dental, and vision coverage, plus HSA and FSA, effective on day one.
• Company-paid basic life insurance, accidental death and dismemberment coverage, long-term disability, and short-term disability.
• 401(k) program with a 3% safe harbor contribution.
• Employee Stock Purchase Program.
• Fitness reimbursement program.
• Self-managed PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level