HR Consultant

Asure Software • Phoenix, AZ

19h

About The Position

Asure’s HR Consultant maintains relationships with an assigned portfolio of clients across varying industries and sizes, serving as their primary HR point of contact. The consultant identifies client goals, tracks progress, manages competing requests and projects, and provides practical HR advice and services. The role also builds client relationships, demonstrates Asure’s value, supports client satisfaction and retention, and identifies opportunities to recommend additional services. The ideal candidate will reside in Nevada, Arizona, or Washington.

The consultant advises clients on employment-law compliance and risk management; supports employee relations, investigations, and people-management decisions; and delivers training and other on-site HR services as needed. The role collaborates with internal teams, maintains client documentation, and contributes to shared consulting resources and best practices.

Requirements

• Bachelor’s degree in Human Resources, Business, or a related field, or equivalent experience.
• At least 5 years of progressive HR experience, including at least 2 years in consulting, a client-facing role, or a multi-site/multi-entity role.
• Strong working knowledge of employment law and HR compliance requirements.
• Demonstrated ability to manage multiple clients, priorities, and deadlines simultaneously.
• Excellent written and verbal communication skills, including the ability to explain complex topics clearly to non-HR audiences.
• Proficiency with HRIS platforms, Microsoft 365, and CRM or ticketing tools.
• High discretion and professionalism when handling confidential information.
• Ability to reside in Nevada, Arizona, or Washington.

Nice To Haves

• PHR, SPHR, SHRM-CP, or SHRM-SCP certification; candidates without certification may work to obtain it in their first year.
• Experience with multi-state employment compliance.
• Background in PEO, HR outsourcing, or consulting firms.
• Experience conducting workplace investigations.
• Familiarity with payroll, benefits administration, and time and attendance systems.

Responsibilities

• Serve as the primary HR point of contact for an assigned portfolio of clients across industries and business sizes.
• Develop and maintain plans for client goals, and report progress according to each client’s service level.
• Manage competing deadlines, requests, and projects across multiple accounts.
• Conduct client check-ins, account reviews, and strategic planning sessions.
• Document client interactions, deliverables, and service history in CRM or case management systems.
• Use HRIS platforms for client HR functions as directed.
• Organize and perform on-site HR services, including training, investigations, and new employee orientations, with leadership approval.
• Advise clients on compliance with FMLA, ADA, FLSA, EEO, OSHA, COBRA, ACA, and applicable state and local laws.
• Conduct HR compliance assessments and audits, communicate findings, and develop prioritized remediation plans.
• Monitor regulatory changes and explain their impact to clients.
• Review and develop employee handbooks, policies, and procedures.
• Support clients with investigations, agency charges, and audits, escalating to legal counsel when appropriate.
• Advise on employee performance management, discipline, terminations, leaves, accommodations, compensation structures, job descriptions, and pay equity.
• Coach managers and business owners on effective, compliant people-management practices.
• Deliver timely, accurate solutions and address client concerns and escalations professionally.
• Gather client feedback, implement improvements, and report them to leadership when applicable.
• Identify appropriate opportunities to expand services and contribute to client renewal and retention.
• Facilitate client training on topics such as harassment prevention, management essentials, and compliance.
• Partner with internal teams, including payroll and benefits, to provide a seamless client experience.
• Contribute templates, best practices, and knowledge-sharing within the consulting team.
• Perform other duties as assigned to support Asure client needs.

Benefits

• Medical, dental, and vision coverage, HSA, and FSA, effective on day one.
• Company-paid basic life insurance, accidental death and dismemberment insurance, long-term disability, and short-term disability.
• 401(k) program with a 3% safe harbor contribution.
• Employee Stock Purchase Program.
• Fitness reimbursement program.
• Self-managed PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level